Hunter Hancock

The best auto center and The employees was so helping you with all your questioned. finding you a good Deal. Thanks. you with all your questioned. finding you a good Deal. Thanks. More

by Shannon Ramsey Verified Customer Verified Customer

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I found a nice car I could afford. So far I am very pleased with it.😊 So far I am very pleased with it.😊 More

by Charlsey121 Verified Customer Verified Customer

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The people were nice, friendly and very professional. Very easy work with and so courteous. I would recommend anyone to go and see their inventory of vehicles Very easy work with and so courteous. I would recommend anyone to go and see their inventory of vehicles More

by jmillsaps0 Verified Customer Verified Customer

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I shopped around many othe places and wasn't able to get as good of a deal as I could here. as good of a deal as I could here. More

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This dealer does not stand behind their “30” day warranty . Less than 1 week after purchase vehicle dash lit up like Christmas Tree and engine having issues. They offered to call the extended warranty compan . Less than 1 week after purchase vehicle dash lit up like Christmas Tree and engine having issues. They offered to call the extended warranty company for me condescension at its finest! Would not recommend unless you want a payment for a lawn ornament!! Left calls for GM but he had his “sales” person call instead! They are the absolute text book definition of a Slimy Used Car Dealer!! Plenty of other dealers in ALCOA don’t stop at Doug Jutus ! You will still not have a vehicle to drive but you will have a payment for one! NO INTEGRITY AND SHAMEFUL CUSTOMER SERVICE! More

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In the last 11 years my family has purchased seven (7) vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is an atmosphere of no pressure. Combine this with a reasonable price and it only makes sense to start our search there. Also, just a side note, every vehicle we have purchased has been a good quality vehicle, we did have one minor issue and they did, without hesitation, make this minor issue go away and simply fixed the small issue. Over the last 11 years we have never once been pressured to buy a vehicle, if you feel pressured then that would be very different than any experience I've ever had, so you really need to check them out if you are seriously looking for a car, truck, or SUV. My wife has actually found every vehicle we have bought from them by looking at their website. They seem to do a great g the website up to date and accurate. Give them a try, if you feel pressured, then leave. But, I bet you save a bunch of money and stress by stopping by. H. Stephenson . PS .the last vehicle we bought was a 2018 Chevy Suburban we purchased in May 2024.. it's doing great and we are happy. Joe was beyond excellent, he was there on our 1st car 11 years ago and still there today. More

by H.Stephenson Verified Customer Verified Customer

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I’m thinking Justus is just an acronym for “just us” as in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignore in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignored us is an understatement. None of the several rude and unfriendly employees there even acknowledged our existence let alone asked if we needed any help yet several white couples came and were promptly waited on. Needless to say we left and spent our money somewhere else where they appreciated our business. We have never seen or even heard of a car dealership treating anyone the disrespectful way we were treated by Doug “Just Us” More

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Hunter was my salesman, and he was friendly, polite and very helpful. He suggested several makes and models. He brought them around for me to see and check out. very helpful. He suggested several makes and models. He brought them around for me to see and check out. More

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They wanted a bigger down payment, said to call when we had it, and when we called 4 separate times we were promised a call back each time that never came. had it, and when we called 4 separate times we were promised a call back each time that never came. More

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Wanted to give a shout out to a great salesman,Hunter that works for this dealership he is a great person,and has help me through process of buying a 2018 jeep renegade from there. It had a few issues an that works for this dealership he is a great person,and has help me through process of buying a 2018 jeep renegade from there. It had a few issues and he assisted in taking care and clearing the problems I had with the jeep. If you happen to go to the dealer,please ask for him you won't be sorry. Thanks Hunter !!!! More

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