Hugo Ruiz
Hugo Ruiz at Nissan of Van Nuys

Hugo Ruiz

Sales

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

Contact Me
4.3
35 Reviews
4.3

35 Reviews

Write a Review

35 Reviews of Hugo Ruiz

May 19, 2025

Dealership Rating
Employee Rating

I did not but a car from you stop sending me emails, why not do an email verification? More

by CHRISRAMIREZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Nissan of Van Nuys responded

Hello Chrisramirez0, Thank you for your feedback, and we sincerely apologize for the inconvenience. We take your privacy seriously and will ensure your email preferences are updated. Please reach out to us directly if you'd like to be removed from our mailing list.

May 04, 2025

Dealership Rating
Employee Rating

Your service at Nissan of Van nuys is a service in which I trust is a responsibility met by James Alvarado and is also made me a customer for life I thank you and God bless More

by 269510carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Nissan of Van Nuys responded

269510carly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Nissan of Van Nuys responded

Hi 269510carly, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Dealership Rating
Employee Rating

They are not one bit knowledgable. All they do is harass their customers and don't listen. More

by boo
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Bryan Munoz, Mayra Reyes , Luis and Jose 1 star

Apr 26, 2025

Nissan of Van Nuys responded

Thank you for letting us know about your recent visit to Nissan Of Van Nuys. If you are willing to give us another chance, please contact us at (866) 267-2092 so we can understand your situation better in order to try and turn your experience around. Thank you, Nissan Of Van Nuys

February 22, 2025

Dealership Rating
Employee Rating

Even though Eric wasn’t available for our appointment as promised, Maria took over and did a great job with a test drive and proceeding with the buying process. Eric worked with Maria and the other sales s More

by jsmckee2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes , Maria in sales…Five stars

Feb 27, 2025

Nissan of Van Nuys responded

Hi Jsmckee2, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

Dealership Rating
Employee Rating

Great customer service. Great communication and explanation of the problems that needed to be fix. Up front about pricing. Finished repairs early also. More

by painterbranden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Nissan of Van Nuys responded

Hi Painterbranden, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealership Rating
Employee Rating

Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 20, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (866) 267-2092 so we can make your experience a positive one.

Dec 22, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Van Nuys (866) 267-2092

November 14, 2024

Dealership Rating
Employee Rating

Mr. Nazario is a fantastic senior service advisor. He brings top tier knowledge and outstanding customer service! Thankful for everything he does!! More

by FABIANJOSEROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Nissan of Van Nuys responded

Fabianjoseroman, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Dealership Rating
Employee Rating

Bryan was very helpful and excellent. He explained and was very clear in his presentation of the material. More

by vidalgarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola

Nov 12, 2024

Nissan of Van Nuys responded

Vidalgarcia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Dealership Rating
Employee Rating

I was happy with may purchase and the positive attitude the employees showed me. I can see myself making future purchase with the dealership. More

by richardpage64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz

Nov 12, 2024

Nissan of Van Nuys responded

Richardpage64, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Dealership Rating
Employee Rating

Martin is the best! He’s very knowledgeable and always so helpful! Thanks for all you do! More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola

Nov 12, 2024

Nissan of Van Nuys responded

Mayrarey, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...

Dealership Inventory (314 Vehicles)

new 2025 Nissan Pathfinder car, priced at $46,168
2025 Nissan Pathfinder
new
Scarlet Ember exterior
Automatic
Front-wheel Drive
new 2025 Nissan Murano car, priced at $40,999
2025 Nissan Murano
new
Everest White P exterior
Automatic
Front-wheel Drive
new 2025 Nissan Sentra car, priced at $24,223
2025 Nissan Sentra
new
Aspen White exterior
CVT
Front-wheel Drive
new 2025 Nissan Murano car, priced at $50,139
2025 Nissan Murano
new
Everest White P exterior
Automatic
All-wheel Drive
new 2025 Nissan Sentra car, priced at $26,576
2025 Nissan Sentra
new
Aspen White exterior
CVT
Front-wheel Drive
new 2025 Nissan Pathfinder car, priced at $40,389
2025 Nissan Pathfinder
new
Everest White P exterior
Automatic
Front-wheel Drive