Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
705 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.5

705 Reviews

Write a Review

705 Reviews of Hugo Monterroso

March 11, 2026

Dealership Rating
Employee Rating

Excellent work and service We are very pleased with the treatment received by the staff in our recent visit to Kendall Dodge. The visit was very positive as the vehicle issues were resolved More

by garces.personal
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Mar 12, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 03, 2026

Dealership Rating
Employee Rating

Great experience from start to finish. The staff was professional, honest, and made the whole process smooth and stress-free. No pressure, great communication, and I felt taken care of the More

by JSANCHEZ5828
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

March 03, 2026

Dealership Rating
Employee Rating

I'm very satisfied with the service I received. Very kind people and everything was quick. More

by DIAZPUIGJORGECARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2026

Dealership Rating
Employee Rating

Excellent I recommend Excellent 5 star Excellent dealer they do a great job Best dealer More

by dannymiranda23
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

March 01, 2026

Dealership Rating
Employee Rating

He went above and beyond giving me a stress free experience Professional and prompt response as well More

by sineadimbaro
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

March 01, 2026

Dealership Rating
Employee Rating

Excellent analysis and accurate assessment of the issues with the vehicle. The corrective work was done fairly quickly. Good job. More

by rfernandez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2026

Dealership Rating
Employee Rating

No communication. Still no idea what work was done on my truck despite multiple calls to dealership More

by AYOUNG
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

Mar 04, 2026

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 27, 2026

Dealership Rating
Employee Rating

Outstanding Hugo Moterroso. He cares and takes very good care of your and making sure he follows up and communicates with you and service. More

by karmellinda
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 26, 2026

Dealership Rating
Employee Rating

I want to highly recommend Hugo Monterroso (chatgpt://generic-entity?number=0) at Kendall Dodge Chrysler Jeep Ram - Kendall DCJR. He repaired my vehicle and the entire experience was outstandi More

by WILLIAMSVILLALOBOS1014
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 25, 2026

Dealership Rating
Employee Rating

Great service , very clear and transparent. Also communication was on point . Very happy with Hugo but also amazed by the big boss Antony that came and introduced himself and asked if everythin More

by joseafeliu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Feb 25, 2026

joseafeliu responded

Great service . quick and efficient

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