Hugo Ayala
Hugo Ayala at Ray Chevrolet

Hugo Ayala | Page 9

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
588 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Dealership Experience

22 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.9

588 Reviews

Write a Review

588 Reviews of Hugo Ayala

November 09, 2022

Dealership Rating
Employee Rating

Stress free, great experience, outstanding customer service, professional, friendly, straight forward, honest, exceeded expectations, kind More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski

Nov 09, 2022

Ray Chevrolet responded

Emily, thank you for stopping by to let us know Hugo and George provided you with an outstanding dealership visit! It's super important to us that our guests are treated to a pleasant, stress-free buying experience, so we're thrilled Hugo and George delivered nothing less. The entire team wishes you all the joy and satisfaction of getting to know your new Chevy and we hope you won't hesitate to give us a call if there should be anything else we can ever help you with. Thank you for choosing Ray Chevrolet!

October 26, 2022

Dealership Rating
Employee Rating

Hugo made the entire experience quick and easy. The dealer was very clean, had many cars to choose from and everyone made the experience pleasant. The finance guy made the paperwork go very fast More

by BLUESLVR68
Friendliness
Recommend Dealer
Yes
Oct 27, 2022

Ray Chevrolet responded

That's great news! Providing our guests with interesting inventory and superb customer service is very important to us. We're very pleased to know Hugo was an exemplary advocate for your peace of mind and satisfaction. Please give us a call if Hugo and the team may ever be of service to you again. Until next time, drive safe and enjoy the new ride!

October 09, 2022

Dealership Rating
Employee Rating

First time buying a vehicle at Raymond. Hugo and John were amazing! We highly recommend! More

by amie.godfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Oct 11, 2022

Ray Chevrolet responded

Hi, Amie! Thanks so much for your fantastic review and congratulations on the new vehicle! We're thrilled your first time buying from Ray was such a great success, thanks to Hugo and John. Your complete satisfaction means everything to us. We hope you are enjoying your new vehicle and we hope you'll give us a call if there is ever anything further the team may do for you. We'll see you around!

October 07, 2022

Dealership Rating
Employee Rating

Thank you Hugo you made the process very east and pain free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end More

by DGALAN
Recommend Dealer
Yes
Oct 11, 2022

Ray Chevrolet responded

That's wonderful! Thanks so much for your 5-star review and congratulations on your new vehicle! We are absolutely delighted that Hugo provided you with a stress-free, pleasant buying experience from start to finish. The whole team wishes you all the joy and adventure of getting to know your new vehicle. If Hugo and the team may be of any further assistance to you, we hope you'll give us a call. We look forward to seeing you again!

September 24, 2022

Dealership Rating
Employee Rating

I called for 3 days trying to get some answers about a contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, wh More

by Tomquinnandson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Financial department

Sep 26, 2022

Ray Chevrolet responded

Hello and thank you for sharing your feedback, although it is concerning to learn we have not provided the 5-star service we strive for. We are hoping there is still a chance to turn this into a positive experience for you. Please call our General Manager, George Gigovski. at 847-587-3300 at your convenience. He would be happy to answer your questions. Thank you.

Sep 24, 2022

Tomquinnandson responded

Bad customer service

September 18, 2022

Dealership Rating
Employee Rating

Hugo is awesome! Purchasing a new vehicle has never been easier. He is adorable and extremely knowledgeable More

by Jdavidsoojojdavidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Ray Chevrolet responded

Woo-hoo! Thanks so much for your positive review of Hugo! We are absolutely delighted to know Hugo made your buying experience such a breeze. He will certainly be humbled by your kind words, as well. The whole team wants to wish you all the joy, comfort, and safe driving your new vehicle has to offer. We hope to see you again some day, so please don't hesitate to give us a call if Hugo and the team may be of service to you in any way possible. Until we meet again, drive safe and have fun!

August 24, 2022

Dealership Rating
Employee Rating

Hugo is a very loyal and trustworthy guy. He takes care of his customers. The finance guy was great as well they got me out in 15 minutes with him. Hugo goes out of his way for his customers. More

by Steven09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Ray Chevrolet responded

Steven, Thank you for taking the time to leave Hugo this wonderful review! We are honored by your continued business, and we are so glad that he could provide you and your family with the quality service that you so much deserve. Please do not hesitate to let us know how we may be of further assistance to you in the future. Safe travels!

July 23, 2022

Dealership Rating
Employee Rating

Great salesman, he was professional in handling the sale of the vehicle, extremely knowledgeable about the dealership, and very nice person in general. great dealership too. thank you More

by jmarket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Ray Chevrolet responded

Thank you so much for your excellent review! We are pleased that Hugo could be of assistance to you and provide you with a top-notch experience! We are so glad that we had the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!

June 15, 2022

Dealership Rating
Employee Rating

Awesome service. Did all the prep work and was ready when we arrived. Highly recommended. More

by ZPATTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Ray Chevrolet responded

Thank you so much for your 5-star review and recommendation! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

May 04, 2022

Dealership Rating
Employee Rating

I just leased my third vehicle from Ray Chevrolet. Hugo is an amazing salesman and found me the exact vehicle I wanted. His communication is great despite me living out of town. The drive is worth i More

by Equinox369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

May 04, 2022

Ray Chevrolet responded

Congratulations on your new vehicle! We are so appreciative of your business, and we are pleased that Hugo could provide you with a remarkable experience once again! We thank you for taking the time to share this wonderful review, and we hope to continue serving you and your future automotive needs. We wish you the safest of travels until we meet again!

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