Howard Kraus
Howard Kraus at Karl Knauz BMW
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Howard Kraus

BMW Sales Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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17 Reviews
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17 Reviews

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17 Reviews of Howard Kraus

February 27, 2023

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Employee Rating

I was undecided about getting a new X3 so decided to see if Howard Kraus was still with Knauz. I had dealt with Howard 5 yrs earlier and had a truly exceptional experience. I find the car purchase process More

by Kathy F
Recommend Dealer
Yes
Feb 27, 2023

Karl Knauz BMW responded

Hi Kathy, thank you for reaching out to us. We're thrilled to hear how much you enjoyed working with Howard again! We strive to provide friendly, knowledgeable service in a low-pressure environment, so we greatly appreciate your kind words. Thank you for your business & congratulations on your new X3! We're looking forward to your next visit!

February 13, 2022

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This was our first car purchase, and working with Howard Kraus and his colleagues was fantastic. From beginning to end, they were helpful, patient and honest. We’ll definitely recommend them. More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci, Alec Rodriguez

Feb 14, 2022

Karl Knauz BMW responded

Hi Stephen, thank you for leaving this review. We always appreciate feedback & we're thrilled to hear how much you enjoyed working with Howard, Alec, & Scott! We strive to provide great service, so it's wonderful to receive your comments. Thank you for your business, as well as your recommendation! We hope you're loving your BMW & we're looking forward to your next visit!

December 14, 2020

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I recently lease BMW X3. It was amazing experience, as usual. My forth car with absolutely the best sales person Howard Kraus. This year is special and Howard did everything he could, to take of me as fas More

by svetazharova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

Dec 15, 2020

Karl Knauz BMW responded

Hi Sveta, thank you for reaching out to us. It's great to hear that you had another great experience working with Howard & that Luke helped you get familiarized with all the features on your new X3! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thanks again for your review & congratulations on your new BMW! Happy Holidays to you, as well!!

October 23, 2020

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I previously owned a Mercedes & was in a auto accident; the service I received from a previous dealership made me vow I would never buy another Mercedes UNTILL TODAY. I visited Knauz in lake Bluff & bought More

by Marypaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Reilly , Scott Adduci, Juan Villarreal

Oct 23, 2020

Karl Knauz BMW responded

Hi Mary, thank you so much for taking the time to share your experience with us. It's wonderful to hear that our team was helpful during your visit & helped restore your perception of Mercedes-Benz to where you purchased another one! We're so glad to hear that you enjoyed working with Juan, Howard, Scott, & Ray. Thanks again for reaching out to us & congratulations on your new Mercedes-Benz! We're looking forward to your next visit!

August 30, 2018

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Easy peasy If we could, we would give Howard six stars! Howard is a genuinely nice person whom we have enjoyed buying our cars from. No pressure, courteous, tr More

by 4367meadow
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp , Steve Kwasman, Our genius was very helpful and courteous but I’m sorry I don’t remember his name.

Oct 03, 2018

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

April 16, 2018

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Committed to excellence Every person I met is knowledgeable, courteous and willing to help in any way. This dealership makes purchasing a vehicle so easy. From the test dri More

by JCN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp , Brandon Helbig

Apr 17, 2018

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!

February 26, 2018

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We have purchased 5 BMW's at Knauz Howard Kraus handle all of the transactions with extraordinary courtesy, knowledge, and patience. We hope to visit him next year for to replace our 5 More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2018

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback Howard! We truly appreciate it, and are pleased to hear that you had a great experience with us!

December 14, 2017

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The Best Have been a customer of this dealership for over a decade. They are knowlegable, fair, responsive, helpful, and professional in every way...a pleasur More

by Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zndersic, Spencer Parker

Dec 22, 2017

Karl Knauz BMW responded

Thank you for such a wonderful review and feedback! We appreciate your kind words and will sure to let the boys know about your kindness . Thanks again!

January 31, 2017

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Great Experience I worked with Howard and the staff at Karl Knauz BMW and it was an excellent experience. This is my third BMW but the first with Knauz BMW and I am s More

by ljbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2017

Karl Knauz BMW responded

Thanks so much for the feedback! We're so happy that we were able to find you a car that you love! The entire team appreciates your kind words! Happy driving!

December 06, 2015

Dealership Rating

Fantastic experience all the way around The big fear in buying a car? Getting ripped off of course! Not this time- Howard Kraus was so honest and helpful. As an industry veteran he knows More

by Jkjcpm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas , Scott Adduci, Luke from BMW Genius

Dec 07, 2015

Karl Knauz BMW responded

Thank you for your post. We are so glad to know that you enjoyed your experience with Howard, Scott, and Luke. I know that they will appreciate your recommendation.

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