Howard Finley
Service Advisor
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
10 Reviews
Write a Review10 Reviews of Howard Finley
October 19, 2024
We feel that we received polite very good service. Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be calle Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be called upon delivery so we could bring the car back to be fixed. Other than this oversight from our perspective everything was very good. More
Other Employees Tagged: Dejon Lewis
September 26, 2024
I would of preferred the upgrade with the SEL model cause of the features it offered . of the features it offered . More
Other Employees Tagged: Dejon Lewis
September 25, 2024
Very helpful and explained all. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. More
Other Employees Tagged: Dejon Lewis
September 22, 2024
This is the first time I’ve used Matthews Hyundai. They went above and beyond servicing my vehicle. From the making of the appointment to them doing the repair. I highly recommend them! They went above and beyond servicing my vehicle. From the making of the appointment to them doing the repair. I highly recommend them! More
September 21, 2024
I was told ahead of time how long it would be smd about how much and I could keep track on my phone. how much and I could keep track on my phone. More
Other Employees Tagged: Dejon Lewis
September 07, 2024
The are doing so good and the Customer service is nice thanks to take care of my car. Thanks thanks to take care of my car. Thanks More
Other Employees Tagged: Dejon Lewis
September 06, 2024
Very clean environment, extremely polite staff, nice waiting area, and quick service was provided. Thanks! waiting area, and quick service was provided. Thanks! More
Other Employees Tagged: Dejon Lewis
August 27, 2024
Matthews returned my car to me broken after a lengthy repair to solve another issue. They tried and failed multiple times to resolve the issue through a series of long unsuccessful repairs. Now a bit lat repair to solve another issue. They tried and failed multiple times to resolve the issue through a series of long unsuccessful repairs. Now a bit later since the issue is still unresolved I have asked them to look at it. They responded by refusing to acknowledge their connection to the original problem, denying the warranty on their work or on the original part they broke, and asking me to pay hundreds of dollars to have them diagnose the problem. It goes beyond unethical and borders on criminal. More