Howard Finley

Amazing! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! More

by ERIC.TAYLOR Verified Customer Verified Customer

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Wouldn't ever take my car there again if I had any other choice. I have a thing where I like to live after having my car serviced and, this place didn't make that easy. I wouldn't send my worst enemy there choice. I have a thing where I like to live after having my car serviced and, this place didn't make that easy. I wouldn't send my worst enemy there for fear his family could be hurt by incompetent mechanics. I was nearly killed by it. More

by SENTONAL Verified Customer Verified Customer

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They have always been very good to deal with, and are always very friendly and courteous. always very friendly and courteous. More

by MARY.SAUVIE Verified Customer Verified Customer

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Great experience! Howard is helpful, knowledgeable and professional. Great customer service. Service was completed quicker than expected. Thank you. Howard is helpful, knowledgeable and professional. Great customer service. Service was completed quicker than expected. Thank you. More

by sandipanten Verified Customer Verified Customer

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Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9 Verified Customer Verified Customer

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From sales to servicing, very prompt, professional and courteous. I have been satisfied with their service for the past 3 years since moving Upstate. In addition, I made two purchases and they offered not courteous. I have been satisfied with their service for the past 3 years since moving Upstate. In addition, I made two purchases and they offered nothing less than excellent customer service. More

by PURDEYSAHADEO Verified Customer Verified Customer

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Timely. Friendly. Courteous. Efficient Howard was very helpful and extremely knowledgeable. I knew my car was in good hands. Friendly. Courteous. Efficient Howard was very helpful and extremely knowledgeable. I knew my car was in good hands. More

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Comfortable waiting area-with a short wait time. Everyone very pleasant. Great service. Thank you Everyone very pleasant. Great service. Thank you More

by nursejat1958 Verified Customer Verified Customer

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Howard started off fine when he checked in with me when my car was first dropped off. Then he called back when the technician diagnosed my car. As a woman who doesn’t know cars- this is why we have to talk my car was first dropped off. Then he called back when the technician diagnosed my car. As a woman who doesn’t know cars- this is why we have to talk to our dads, brothers and significant others about what “work” our car needs done first. All I wanted was an oil change and whatever could be done under my 60k warranty. I needed a bunch of things done according to Howard. Specifically my blower in car for my AC and heat was making a loud noise at full speed. It would have cost $180 for the technician to open it up, look at it, and take out what he thought was a bag stuck up in there. Come on. So I called my husband just to double check on things before they moved forward and my husband couldn’t understand the charge for removing a bag, that probably wasn’t a bag stuck up in there- seeing as how a bag would have to go through 2 filters to get up in there. So my husband called and things got testy with him and Howard. Bc it’s like you car dealerships like to take advantage of women that don’t know car things. Again, this is why we call our significant others and brothers first. Howard called me back and it felt very belittling- basically calling my husband stupid and that I should have them do the bag and the things they were recommending. Before Howard had called me back- I checked with our wonderful mechanic down the road- the breaks that Matthews quoted me for almost $700, brand new from my mechanic was $450. Break fluid flush for $180? My mechanic said that’s not even needed and he’s only done 3 in his 30 year career. Just a gimmick that dealers like to tack on. For everything that was needed at the dealer it would be close to $1400, at my mechanic- $600. So I told Howard all I wanted was the oil change and then whatever is covered under the 60k warranty, which he was heated over and told me my husband got heated with him. First off all, don’t talk back to me. Second- customer service 101. If I’m telling you what I want, don’t argue and call me and my husband basically stupid. 100% would not recommend Howard or Matthew’s 🖕☺️ More

by Kazanjian93 Verified Customer Verified Customer

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Excellent customer service. I've never had a problem with services at Matthew Hyundai. I don't know what else to say. They're great to work with. I've never had a problem with services at Matthew Hyundai. I don't know what else to say. They're great to work with. More

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