Howard Finley
Howard Finley at Matthews Hyundai of Schenectady
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Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Howard Finley

October 19, 2024

Dealership Rating
Employee Rating

We feel that we received polite very good service. Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be calle More

by lloydrwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Oct 28, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for your feedback. Thank you for your business and the great review!

October 14, 2024

Dealership Rating
Employee Rating

Our representative was super helpful. Sevice was completed in a very short amount of time More

by mciani06130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

September 26, 2024

Dealership Rating
Employee Rating

I would of preferred the upgrade with the SEL model cause of the features it offered . More

by pelcho38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

September 25, 2024

Dealership Rating
Employee Rating

Everyone at the dealership is very nice and friendly. Service department is very fast. Was very happy with my service. More

by connieunser3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Matthews Hyundai of Schenectady responded

Hi Connie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 25, 2024

Dealership Rating
Employee Rating

Very helpful and explained all. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. More

by Schdyblinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 30, 2024

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

September 22, 2024

Dealership Rating
Employee Rating

This is the first time I’ve used Matthews Hyundai. They went above and beyond servicing my vehicle. From the making of the appointment to them doing the repair. I highly recommend them! More

by ALONTHEJOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 21, 2024

Dealership Rating
Employee Rating

I was told ahead of time how long it would be smd about how much and I could keep track on my phone. More

by JAMJU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 23, 2024

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

September 07, 2024

Dealership Rating
Employee Rating

The are doing so good and the Customer service is nice thanks to take care of my car. Thanks More

by amad203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 09, 2024

Matthews Hyundai of Schenectady responded

Hi, Thank you for the perfect review!

September 06, 2024

Dealership Rating
Employee Rating

Very clean environment, extremely polite staff, nice waiting area, and quick service was provided. Thanks! More

by Ella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Sep 09, 2024

Matthews Hyundai of Schenectady responded

Hi Ella, Thank you for the 5 Star Review and your business!

August 27, 2024

Dealership Rating
Employee Rating

Matthews returned my car to me broken after a lengthy repair to solve another issue. They tried and failed multiple times to resolve the issue through a series of long unsuccessful repairs. Now a bit lat More

by payops2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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