Howard Chen

I enjoyed my experience at Hyundai Inland Empire. I got the car I wanted at the price and payment I wanted. Howard Chen was so kind and helpful with the best sense of humor! Jackie, in finance and Jo I got the car I wanted at the price and payment I wanted. Howard Chen was so kind and helpful with the best sense of humor! Jackie, in finance and Jorge, the Sales manager were so very helpful and low pressure. I wouldn’t have stayed if I wasn’t truly assured that I was going to be happy about my 2025 KONA. I will recommend them to my friends and family when they want a great reliable vehicle at a good price. This one is a showstopper! More

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They went above and beyond to make sure all my needs were met. I felt very understood. met. I felt very understood. More

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Recommend Howard Chen. He gave me a great deal. Very helpful and friendly. Great service. He gave me a great deal. Very helpful and friendly. Great service. More

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Very nice dealership my first time purchasing from the place and was very impressed with how well the service is and how much they offer. The staff are amazing people. place and was very impressed with how well the service is and how much they offer. The staff are amazing people. More

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The dealership was very welcoming. They were very helpful, caring and worked hard to get the suv that I wanted. Thank you Jessica I will let our friend that are interested in buying a They were very helpful, caring and worked hard to get the suv that I wanted. Thank you Jessica I will let our friend that are interested in buying a car contact you. More

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Howard was very professional and informative. Howard was kind would highly recommend. Definitely doing business in the gutter with Howard. Howard was kind would highly recommend. Definitely doing business in the gutter with Howard. More

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My overall experience was great. The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, cour The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, courteous and professional. He was wonderful in getting us taken care of and out in a brand new car of our choice. As I've dealt with Howard and Reza before, in purchasing a vehicle, and will gladly deal with them on my next vehicle purchase. Also, I will refer family and friends that are in the market for a vehicle to your dealership, without hesitation! Thanks for your professionalism as well as your courteous behavior during our interactions. Again, THANK YOU!!!!! More

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Excellent service, staff is amazing , very nice dealership. Every step of my purchase was done diligently, no unpleasant surprises on the invoicing. I am a customer for life. dealership. Every step of my purchase was done diligently, no unpleasant surprises on the invoicing. I am a customer for life. More

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Reza Latifian, Howard Chen and Mark Casso were all professional, polite and accommodating in helping my Family purchase a 2024 Hyundai Tuscon. Their help and willingness to help us with the best possi professional, polite and accommodating in helping my Family purchase a 2024 Hyundai Tuscon. Their help and willingness to help us with the best possible terms for the sale of the vehicle were appreciated. Thank you. More

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I sent out a request via email asking for an OTD quote for a 2024 Elantra SEL w/ Convenience package. I also specified the exterior and interior colors. The request went to 7 dealers. One replied asking t for a 2024 Elantra SEL w/ Convenience package. I also specified the exterior and interior colors. The request went to 7 dealers. One replied asking to get other quotes, but would not give one themselves, and then they would see what they could do. Another was not in the position to give a good price because the specific car would have to come from a sister dealer. Four did not respond at all. Then there was Hyundai Inland Empire. OMG, they are in a league of their own. I got an immediate response from Howard in sales. My reply was sent over to the sales manager Chris, and Chris immediately provided me with an OTD quote with each line item. I was surprised by the number (lower than expected). The saying "if it seems too good to be true, it probably is" started rattling around in my head. I was wondering if a bait and switch would occur. But, what was put in place seemed to be solid to me. When I arrived, there was not a single question or comment about the quote. The numbers simply got transferred to the contract without any pitches beyond what I wanted. The entire team was straightforward, helpful, and a total no surprise transaction. Again, Hyundai IE is in a league of their own. Simple business model for success... be respectful and be of service for what the customer wants. More

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