Horacio Mireles | Page 3

Everyone from Service to Sales and the associate who processed my Audi Courtesy Car was extremely courteous, friendly, professional - communism’s follow up and follow through was at the highest level. processed my Audi Courtesy Car was extremely courteous, friendly, professional - communism’s follow up and follow through was at the highest level. More

by aschrack Verified Customer Verified Customer

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Nacho is a rockstar! Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, he was the shining star making my experience feel world class. Always greeting me with a smile (through the mask of course), genuinely asking about me and how I am and providing me with quick and easy service. Nacho went the extra mile every time. Not only does he deserve praise but a raise (that rhymed). Possibly a bonus and or a promotion. I'm proud to write all of this on his behalf and hope that he is acknowledged for his efforts. Cheers Nacho! More

by COLETHOLLAND Verified Customer Verified Customer

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Everyone was friendly and helpful, they did a thorough inspection of my car and replaced why needed to be done. The one surprise issue of a cracked CV boot was explained to me and Damian remembered my car inspection of my car and replaced why needed to be done. The one surprise issue of a cracked CV boot was explained to me and Damian remembered my car was under warranty and took care of it, I did not have to remind him which is always nice. More

by VYC Verified Customer Verified Customer

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Promt Service Can count on friendliness, customer service, and quality of work, but wish it cost less. It may be time for a new car with the cost of future service. Can count on friendliness, customer service, and quality of work, but wish it cost less. It may be time for a new car with the cost of future service. More

by BIZRESULTS Verified Customer Verified Customer

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The service department sure likes to waste my time. Time is Money and apparently this mantra doesn't exist with the Audi Service Department. I've come in twice only to spend almost two hours waiting to Time is Money and apparently this mantra doesn't exist with the Audi Service Department. I've come in twice only to spend almost two hours waiting to leave without anything being done to my car. Their excuse is always missing parts. More

by JAKE.BAET Verified Customer Verified Customer

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Very best service writer!! I was a little disappointed that an oil change and a tire rotation would take over 2 hours. (I waited for my car) and also disappointed that the car w I was a little disappointed that an oil change and a tire rotation would take over 2 hours. (I waited for my car) and also disappointed that the car wash and detail service has been discontinued during this time. But other than that I really appreciate my service writer, Nacho. He is always nice and very professional. More

by RCKAW Verified Customer Verified Customer

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Service They are nice people and knowledgeable. Always keep good communication with me. I will continue to trust them with all of my service needs for years t They are nice people and knowledgeable. Always keep good communication with me. I will continue to trust them with all of my service needs for years to come More

by mrzagon Verified Customer Verified Customer

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Would be 5 stars. I asked for them to look into my speaker system and they found an issue but instead of fixing it they had me come pick up the car and said to make another appointment. Not real happy speaker system and they found an issue but instead of fixing it they had me come pick up the car and said to make another appointment. Not real happy, now I have to waste another day bringing my car in and wasting my gas. More

by JASONBEATTIE1007 Verified Customer Verified Customer

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Despite the fact of the pandemic, Everyone was friendly and still respectful of the distancing. The service was great and they even took the time to sanitize the interior. Thank you. and still respectful of the distancing. The service was great and they even took the time to sanitize the interior. Thank you. More

by ROBBLOPEZ.65 Verified Customer Verified Customer

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Great service as usual. Just wouldn't recommend getting the 'three for one' protection plan since I took it in for a simple tire repair and ended up having to buy new set of Just wouldn't recommend getting the 'three for one' protection plan since I took it in for a simple tire repair and ended up having to buy new set of tires because the service contract wouldn't cover it. More

by IVAN.PEREZPINAL Verified Customer Verified Customer

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