Horace Manuel

Horace Manuel is exceptional . You are lucky to have him on your team He is knows the cars and doesn't waste the cuntomer's time You are lucky to have him on your team He is knows the cars and doesn't waste the cuntomer's time More

by MBLIEDEN Verified Customer Verified Customer

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Very welcoming environment, and customer service was amazing by all. Would recommend anybody looking for a Chevy to come to Mac Haik. amazing by all. Would recommend anybody looking for a Chevy to come to Mac Haik. More

by HIGHTOWER_NICK Verified Customer Verified Customer

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Dealership is #1 in my book have purchased 11 plus vehicles and it’s an outstanding experience vehicles and it’s an outstanding experience More

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Horace is the man he is caring and does a fantastic job making sure the customer understands the vehicle and sales process. I have already told my family that they need to call Horace if they are intere making sure the customer understands the vehicle and sales process. I have already told my family that they need to call Horace if they are interested in a Chevrolet!!!! More on the way. More

by JEFF@SRE-TEXAS.COM Verified Customer Verified Customer

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This is my third vehicle purchase from Mac Haik Chevy. I can count on a great deal and customer service and support. My sales person is Horace Manuel and the best salesman I’ve had the pleasure of working I can count on a great deal and customer service and support. My sales person is Horace Manuel and the best salesman I’ve had the pleasure of working with. I would recommend you checking this dealership out and make a deal. Thank you, everyone for your work and making my purchase a success. More

by LEROYB1960 Verified Customer Verified Customer

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Horace(the champ) is the best! No question is ignored or not answered. We have a new friend! No question is ignored or not answered. We have a new friend! More

by RPRATT12 Verified Customer Verified Customer

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Horace was so pleasant to work with. He made the car buying process easy and uncomplicated. He made the car buying process easy and uncomplicated. More

by CNFERRELL Verified Customer Verified Customer

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I enjoy Mac Haik I have bought all my cars from there and will continue too. The sales people are listening to all my needs and have bought over 6 cars from there. I look forward to continue to use Mac Haik. will continue too. The sales people are listening to all my needs and have bought over 6 cars from there. I look forward to continue to use Mac Haik. When it comes to Christian in the service department however my experience was not up to Mac Haik standards. I dropped off my 2023 Traverse for diagnostic purposes on a Saturday morning and was quoted a rate of 160. On Monday he called and told me they have been working on it and needed to do some more extensive diagnostic tests and the price went up to over $300. On Tuesday i called to find out the status of my vehicle he stated that they were actively and currently working on it and it was going to require more work. And then explain that it was going to be over $600 for it. I was confused as to why and what was going on. At this point my car had been there for about a week with no offer of a courtesy vehicle. I decided to go up there and find out the following day. I called him before heading up to the dealership he stated my car was hooked up currently and he was almost done with it. I showed up to the dealership a few hours later only to find out my car hadn't been touched since the day I dropped it off. Keep in mind I had came to terms that I was going to pay a bit over $600 as long as my car was fixed. The cashier told me that I owed nothing because they hadn't done any work so they hadn't even created a service ticket. At this point I just wanted my car back due to being with out a car for almost a week now. Upon getting in my vehicle my AC was not working. When we checked under the hood there was a cable that was unplugged that caused my AC to stop working. I did not go in for any ac work so there was no reason my AC should have been touched. A day after picking up my car Christian had the audacity of calling me to check if I had picked up my car. And when asked what work he had done he stated he never touched it and had been sitting in the back of the lot. So why lie to me for almost a week that he was working on my vehicle and continue to upset the "work" he was doing. What was he doing? Why was my vehicle sitting in the back for 4 to 5 days? What made them mess with my AC? I have so many questions. This felt like a scam and I'm concerned about my car having future issues due to whatever unknown "work" he may have done. More

by FANTONIO707 Verified Customer Verified Customer

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It was a great experience. From Mr. Manuel helping us find what we wanted to Scott helping us close the deal- it was easy. From Mr. Manuel helping us find what we wanted to Scott helping us close the deal- it was easy. More

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My sales person Horace Manuel was the best. Very attentive to all the details. He helped me locate the exact truck that I was looking for. I couldn't be happier with the customer service that I Very attentive to all the details. He helped me locate the exact truck that I was looking for. I couldn't be happier with the customer service that I received. More

by irvin.hood Verified Customer Verified Customer

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