Hong Ly
Hong Ly at Lexus Stevens Creek
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Hong Ly

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4 Reviews
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4 Reviews

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4 Reviews of Hong Ly

December 14, 2024

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I recently had a major tune-up performed on my Lexus, and I couldn't be happier with the service I received from Hong Ly. She was incredibly knowledgeable, professional, and took the time to explain everythi More

by HarryNguyen
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Workmanship
Service Time
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Recommend Dealer
Yes
Dec 16, 2024

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Hong Ly provided you with exceptional service during your recent tune-up. It’s wonderful to know that she was able to explain everything clearly and complete the work efficiently, getting your Lexus running like new again. We truly appreciate your recommendation and will be sure to pass along your praise to Hong. Thank you for choosing us, and we look forward to assisting you in the future! Lexus of Stevens Creek Svc Dept.

November 01, 2024

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Hong Ly was very professional and friendly. I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! More

by tltabui
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Workmanship
Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Hong Ly provided you with a professional and friendly experience. It’s great to know that our team made a positive impression on you. We truly appreciate your support and look forward to serving you again in the future! Team LSC

October 08, 2024

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The Service Department at Lexus of Stevens Creek is the best I've encountered among car dealerships. I'm always satisfied with their work. During my most recent visit on 10/7/24, Jaimie Armas assisted with More

by bangtn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaimie Armas

Oct 08, 2024

Lexus Stevens Creek responded

Thank you for sharing your experience with the Service Department at Lexus of Stevens Creek! We’re thrilled to hear that you consistently have a great experience and that Jaimie Armas provided you with knowledgeable and professional assistance. Our team strives to be helpful and friendly, and your feedback means a lot to us. We look forward to seeing you again for your next service!

October 02, 2024

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On time and very efficient service process. Service rep was very efficient and kept to the word on the timing of the service More

by simon.nicholls
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Lexus Stevens Creek responded

Thank you for your kind words! We're thrilled to hear that you appreciated our timely and efficient service. It's great to know that our service representative met your expectations. We look forward to serving you again! Lexus of Stevens Creek

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