Homer Hsu | Page 7

Great experience on purchasing RX 350 F Sport Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer frie Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer friends More

by philieros Verified Customer Verified Customer

Report | Print

First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More

by vtec32 Verified Customer Verified Customer

Report | Print

Amazing Experience Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything poss Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything possible to accommodate my needs and I am now the proud “lessee” of a brand new Lexus. Thank you! I highly recommend Ben and this dealership. More

by LACHANGO64 Verified Customer Verified Customer

Report | Print

Excellent customer service Homer Hsu and Jeffery Byers were excellent. They were friendly, efficient, and straightforward. I’m sending everyone I know to them. I can’t say enoug Homer Hsu and Jeffery Byers were excellent. They were friendly, efficient, and straightforward. I’m sending everyone I know to them. I can’t say enough about the level of customer service. More

by SDREHNER Verified Customer Verified Customer

Report | Print

Positive Experience The Lexus team that we dealt with all worked together to find what we wanted. Ben Stephens was especially helpful in explaining the differences betwee The Lexus team that we dealt with all worked together to find what we wanted. Ben Stephens was especially helpful in explaining the differences between the GS and ES models and made an extra effort to find the exterior and interior colors that we wanted. we were very pleased with our overal experience at the dealership. More

by Larry Wuebbels Verified Customer Verified Customer

Report | Print

Great deal, amazing service Shekhar made our whole experience finding a new car relaxed and comfortable from the beginning. We came to agreement on a great deal and Shekhar pulle Shekhar made our whole experience finding a new car relaxed and comfortable from the beginning. We came to agreement on a great deal and Shekhar pulled together finding a car from another dealership at the last minute to get us what we truly wanted. We would recommend Westside Lexus to anyone in the market for a new car. More

by ScottMoore Verified Customer Verified Customer

Report | Print

Great Dealership Great Dealership Courteous receptive efficient sales staff Proud to be a repeat customer three times already and hoping for more cars for our family Never failed t Courteous receptive efficient sales staff Proud to be a repeat customer three times already and hoping for more cars for our family Never failed to impress me!! and my wife More

by gabehabib Verified Customer Verified Customer

Report | Print

Awesome experience We came to the dealer to find out which line of Lexus we wanted to purchase. Ty met us on the floor, was courteous, found what our needs were, and dir We came to the dealer to find out which line of Lexus we wanted to purchase. Ty met us on the floor, was courteous, found what our needs were, and directed us to the RX 350. He drove us to each car and took the time to help us find the color we liked. We came to the price we wanted and now we are the happy owners of a LEXUS. More

by reidmcmillian62 Verified Customer Verified Customer

Report | Print

Purchase All were very helpful. This is our 11th Lexus and we keep coming back because the cars and people are excellent. Thank you for your patience. All were very helpful. This is our 11th Lexus and we keep coming back because the cars and people are excellent. Thank you for your patience. More

by B.PITTENGER2529 Verified Customer Verified Customer

Report | Print

Car buying Excellent service long time customer, and no matter what we always come back to lexus. Love Westside Lexus with all the help, especially Homer Hsu gre Excellent service long time customer, and no matter what we always come back to lexus. Love Westside Lexus with all the help, especially Homer Hsu great person all around and tends to the customers needs. We live 50+ miles, and pass 2 other Lexus dealerships and will continue to bring my business to Westside lexus. Would also like to than Mr. Tim G for his knowledge on the on the vehicle we purchase. Excellent dealership overall A+ in my book More

by Miguel/Cristal B Verified Customer Verified Customer

Report | Print