Holly Villarreal
Holly Villarreal at AutoStar Chevrolet of Waynesville
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Holly Villarreal

Service Advisor

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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4.6
120 Reviews
4.6

120 Reviews

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120 Reviews of Holly Villarreal

December 21, 2024

Dealership Rating
Employee Rating

Honest evaluation along with timely analysis Would highly recommend the tech who rode with me and his professional opinion More

by CTURNER908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

AutoStar Chevrolet of Waynesville responded

CTURNER908, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 21, 2024

Dealership Rating
Employee Rating

I had never met a service advisor as friendly, helpful and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. More

by JCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joy Haney

Jan 08, 2025

AutoStar Chevrolet of Waynesville responded

JCAST, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 15, 2024

Dealership Rating
Employee Rating

Second time in a row that’s a technician that does. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. More

by Xcelr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Adkins, Matthew Fox

Dec 18, 2024

AutoStar Chevrolet of Waynesville responded

Xcelr18, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 13, 2024

Dealership Rating
Employee Rating

Holly was awesome . She is very professional and friendly. She knows her business and is efficient . She remembers about the work that I have had on my vehicle and is More

by julieblackstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

AutoStar Chevrolet of Waynesville responded

julieblackstock, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 15, 2024

Dealership Rating
Employee Rating

Great service but 1 hour and 37 minute wait was too long for an oil change and tire rotation with an appointment.. More

by goldiestardust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Riffe, Joy Haney

Dec 05, 2024

AutoStar Chevrolet of Waynesville responded

goldiestardust, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 09, 2024

Dealership Rating
Employee Rating

Great service! Exceptional attention and the technician Wes, is outstanding. I strongly recommend this dealership, you can't go wrong. More

by JABZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Mauney

Dec 05, 2024

AutoStar Chevrolet of Waynesville responded

JABZ28, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 09, 2024

Dealership Rating
Employee Rating

Service was satisfactory. Nothing much else to say. Enjoy dealing with Autostar. Thank you all More

by shuckstesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

AutoStar Chevrolet of Waynesville responded

shuckstesd, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Dec 11, 2024

shuckstesd responded

Isolated and repaired the electrical problem with our brand new Chevy Trailblazer.

November 05, 2024

Dealership Rating
Employee Rating

Service is always great, service rep Holly Villarreal is always prompt and courteous and does a great job. More

by roger_ammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

AutoStar Chevrolet of Waynesville responded

roger_ammons, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 05, 2024

Dealership Rating
Employee Rating

All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie More

by Curt S.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Mauney , Joy,,

Nov 05, 2024

AutoStar Chevrolet of Waynesville responded

Curt, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 05, 2024

Dealership Rating
Employee Rating

All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie More

by Curt S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Mauney , Joy,,

Nov 05, 2024

AutoStar Chevrolet of Waynesville responded

Curt, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Dec 05, 2024

AutoStar Chevrolet of Waynesville responded

Curt S., Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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