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Holly Johnson

Overview Reviews (73) Inventory (92)

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Holly Johnson

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9

73 Reviews

Overview Reviews (73) Inventory (92)

4.9

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Holly Johnson

October 19, 2025

Dealership Rating

Employee Rating

During previous work it was noted tires were getting worn but still legal. Waited two months for the buy 3 get one free sale. Also had an alignment. received quotes on two tires. compared to other locations but still legal. Waited two months for the buy 3 get one free sale. Also had an alignment. received quotes on two tires. compared to other locations and bought these. overall good exxperience. service updated me with text messages More

by RGRAHAM10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 19, 2025

Dealership Rating

Employee Rating

The best service department in the area! One of the reasons I stick with this dealership. Thanks! One of the reasons I stick with this dealership. Thanks! More

by Ttowne82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 17, 2025

Dealership Rating

Employee Rating

We were able to schedule maintenance and inspection very promptly. Both were done in a timely fashion. promptly. Both were done in a timely fashion. More

by dwhite58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Andrew Trombley, Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2025

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Employee Rating

Great service and communication after work began on my truck. Great experience overall as usual. truck. Great experience overall as usual. More

by bootsyandangel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2025

Dealership Rating

Employee Rating

Holly Johnson was friendly, courteous, and helpful. The mirror replacement went of without a hitch and I was on my way The mirror replacement went of without a hitch and I was on my way More

by JBARKER7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 10, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 02, 2025

Dealership Rating

Employee Rating

This dealership is very well set up. Very attractive inside and out. In a great location. Very attractive inside and out. In a great location. More

by robin2512003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy in parts

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Oct 09, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 01, 2025

Dealership Rating

Employee Rating

they took the time to explain things to me, it made my experience more comfortable less like a sales pitch experience more comfortable less like a sales pitch More

by woodt520

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Andrew Trombley, Katie Soggs

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Oct 09, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 30, 2025

Dealership Rating

Employee Rating

I came on for transmission lines to be replaced, the job was done efficiently by a tech I trust. was done efficiently by a tech I trust. More

by Bigfoot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Trombley

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Oct 09, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2025

Dealership Rating

Employee Rating

Very personable and helpful. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. More

by SEGREVIOUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Trombley , AJ

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Oct 09, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 09, 2025

Dealership Rating

Employee Rating

Car was serviced quickly and efficiently. Both service and sales kept me apprised of work. Both service and sales kept me apprised of work. More

by vadoty17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Trombley

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Sep 10, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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