Holly Johnson

Dealer has a good selection of vehicles. Dave the salesman was knowledgeable. It was a smooth and fast transaction. Wasn’t pressured into any extra things Dave the salesman was knowledgeable. It was a smooth and fast transaction. Wasn’t pressured into any extra things More

by CHARLIEWAHL Verified Customer Verified Customer

Report | Print

The service work requested was completed in a timely manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from damage caused by the service lift at NYE. Subsequently, on the drivers side the panel has cracked since the panel was repaired and not replaced. I asked to have this addressed. The service manager stated this was not from the lift and that it could be repaired at their paint shop for 250.00. Rather than contesting this my wife took the car to the paint shop to set up an appointment where they gave her a quote of 1000.00. This certainly is not what I would call good service. This vehicle is only serviced by NYE Toyota. This damage was not caused by any other means. Again, Holly and the service work on the vehicle was excellent. More

by Stevenjake98 Verified Customer Verified Customer

Report | Print

Fast & friendly interaction. Reviwing options for any work was helpful and all information on vehicle history was helpful in making decisions. Reviwing options for any work was helpful and all information on vehicle history was helpful in making decisions. More

by danecaveman Verified Customer Verified Customer

Report | Print

Very efficient. All questions answered. Very nice staff. Friendly. Relaxing atmosphere. Hot drinks available. Kids corner for the little ones. All questions answered. Very nice staff. Friendly. Relaxing atmosphere. Hot drinks available. Kids corner for the little ones. More

by MARYANNTALENTO517 Verified Customer Verified Customer

Report | Print

Everything went extremely well. I am pleased. All questions were answered. I will not hesitate to return I am pleased. All questions were answered. I will not hesitate to return More

by MARYSNOWBIRD Verified Customer Verified Customer

Report | Print

The team at NYE were very thorough and worked with my insurance and myself to complete the job. They helped me initially when they informed me that the damage caused by rodents may be covered by my insur insurance and myself to complete the job. They helped me initially when they informed me that the damage caused by rodents may be covered by my insurance. I removed one star as the dealership had my vehicle for about a week, did close to $10k worth of work on it and returned to me without a quick wash to the outside. Seems like a dealership should be able to do that for their customers when doing that extensive of a job. A car wash was included at other dealerships I’ve used before coming to NYE. More

by katehannon Verified Customer Verified Customer

Report | Print

I recently visited Nye Toyota for a service appointment, and I couldn’t be more impressed with the experience! From the moment I walked in, the staff was welcoming, professional, and attentive. The service and I couldn’t be more impressed with the experience! From the moment I walked in, the staff was welcoming, professional, and attentive. The service team took the time to explain everything clearly, ensuring I understood what was needed and why. More

by ERINHENCE2 Verified Customer Verified Customer

Report | Print

Just sent in complete survey, but received noreply sent. Told could not do 8 am apt so made it for 1 pm. Security light not working & battery needed to be jumped for last 3 weeks. Read email next day to f Told could not do 8 am apt so made it for 1 pm. Security light not working & battery needed to be jumped for last 3 weeks. Read email next day to find out confirmation on apt was 8 am not 1 pm. Told apt would take 1-3 hours, got call next day at 12:30 pm security light was working, what about battery...not checked yet?? Had car for over 24 hours & original problem not even looked at yet??? Not sure of people listed More

by judemccoppin Verified Customer Verified Customer

Report | Print

Good, quick service. Always friendly. Made recommendations for vehicle needs, but no pressure. Great service. Always friendly. Made recommendations for vehicle needs, but no pressure. Great service. More

by Randy R. Verified Customer Verified Customer

Report | Print

I spoke with Clayton on Friday to schedule my appointment the following Monday. Upon my arrival; I was greeted by Andrew. Both were very professional and helpful. Andrew kept me updated on the status of m the following Monday. Upon my arrival; I was greeted by Andrew. Both were very professional and helpful. Andrew kept me updated on the status of my vehicle and explained the results in laymen's terms. I have been a customer of NYE Toyota since 2014 and have no plans on going anywhere else! Keep on doing what you do! More

by ROACH.LJ Verified Customer Verified Customer

Report | Print