Hollando Mathurin
Hollando Mathurin at Napleton's Palm Beach Acura
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Hollando Mathurin

Sales

Napleton's Palm Beach Acura

6870 Okeechobee Blvd
West Palm Beach, FL 33411

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not yet
rated
25 Reviews

Blessed to have a beautiful wife and 3 beautiful children.

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Council of Sales Excellence Silver member

not yet
rated

25 Reviews

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25 Reviews of Hollando Mathurin

November 30, 2020

Dealership Rating
Employee Rating

I am 100% satisfied with my purchase made at Palm Beach Acura. I was recommended this place from my cousin and her husband who also made their purchase here. I must mention the process that is taking place More

by juliirose135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Napleton's Palm Beach Acura responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 30, 2020

Dealership Rating
Employee Rating

Great experience, from the internet sales rep to the sales staff and financial department. Everyone did such a great job can't thank them enough! I will see you guys again for my service in 6 months. More

by fletsramonsito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Napleton's Palm Beach Acura responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 30, 2020

Dealership Rating
Employee Rating

Spoke with Chris the used car manager before arriving to dealership. He made sure to make me feel comfortable enough to come in from Naples, they had the vehicles I called in for ready and also let me know More

by roychristopher86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Tallent

Dec 02, 2020

Napleton's Palm Beach Acura responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 12, 2020

Dealership Rating
Employee Rating

The worst new car experience of my life. The negotiated price changes when you go sit with the financial services dept. Incentives offered by Acura were never received. They claim it was all in the negotia More

by J2838m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniela Arabitg , Mike Mueger

Nov 12, 2020

Napleton's Palm Beach Acura responded

Hello. Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (561) 686-0300 at your earliest convenience and we will do our best to resolve this with you.

Nov 24, 2020

J2838m responded

I see your response asking me to call. Well I call 3 TIMES and left messages with Sean. I also called and spoke to Chris and he promised to call me back to no avail. I'm not sure if you are serious on discussing my experience as stated in the response. Well I'll wait a few more days before I send a letter to Acura Corporation.

November 05, 2020

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Employee Rating

Made buying a new car an enjoyable experience from beginning to end. Made a very competitive offer and stuck by it. Will buy my next car there. More

by kfbdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ulyana Rosenberg

Nov 08, 2020

Napleton's Palm Beach Acura responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 30, 2020

Dealership Rating
Employee Rating

Lili was easy to work with and made us feel comfortable We did not have a good experience with our last car This time was great More

by memerona
Recommend Dealer
Yes

Other Employees Tagged: Lilianna Fiannaca, Carlos. Taught me to use features

Jun 02, 2020

Napleton's Palm Beach Acura responded

Hi Memerona, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

May 28, 2020

Dealership Rating
Employee Rating

Absolutely amazing experience. Lauren and Hollando helped me to get the perfect car for me, I’m just in love. They really went above and beyond to help me. Always willing to go the extra mile to ensure my sa More

by JojoPchrd
Recommend Dealer
Yes

Other Employees Tagged: Lauren :)

May 20, 2020

Dealership Rating
Employee Rating

Mark Gawerecki and Mike Heinz were great to work with through the new lease process on my 2020 TLX...many thanks Gents! I appreciate your patience and professionalism! More

by Marc.loomer
Recommend Dealer
Yes

Other Employees Tagged: Mark Gawerecki , Mike Heinz

May 24, 2020

Napleton's Palm Beach Acura responded

Hi Marc Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

March 19, 2020

Dealership Rating
Employee Rating

Chris & CrystalHad a fantastic experience buying our Chris & Crystal Had a fantastic experience buying our new MDX from Lilianna. She was great to work with and very professional. It was a one-stop sh More

by sons1stcar
Recommend Dealer
Yes

Other Employees Tagged: Lilianna Fiannaca

Mar 21, 2020

Napleton's Palm Beach Acura responded

Hello, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

March 07, 2020

Dealership Rating
Employee Rating

Great dealing with the staff at Napleton’s!They were Great dealing with the staff at Napleton’s! They were very accommodating to my requests and needs. I look forward to having the maintenance departmen More

by maryjo
Recommend Dealer
Yes

Other Employees Tagged: Daniela Arabitg , Mike Mueger

Mar 10, 2020

Napleton's Palm Beach Acura responded

Hi Maryjo, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

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