Hiram Mendez Mounier
Hiram Mendez Mounier at Lakeland Volkswagen
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Hiram Mendez Mounier

Product Specialist

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.9
164 Reviews

Dealership Experience

16 yrs, 11 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

MASTER CERTIFIED

4.9

164 Reviews

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164 Reviews of Hiram Mendez Mounier

January 19, 2025

Dealership Rating
Employee Rating

Liars. I hope that people will avoid purchasing a vehicle from this dealership. They did 3 credit pulls, but did not pull from the pre- approved lender More

by carolyngalison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Riddle

Jan 21, 2025

Lakeland Volkswagen responded

Hi Carolyn, I’m sorry to hear about your experience. We strive to make every transaction transparent and smooth, and it’s clear we missed the mark in your case. I would appreciate the opportunity to look into this further and address your concerns. Please reach out to Jared Diveley at jared@lakelandvw.com at your earliest convenience so he can assist you in resolving any issues you’ve encountered. .

January 05, 2025

Dealership Rating
Employee Rating

This is the 2nd Jetta I have purchased from Lkld VW. Hiram is a knowledgeable, great salesman. He helped me with my first Jetta in 2010 and I called upon him to help me with this 2024 Jetta. Yes, I had More

by goleen530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Jan 07, 2025

Lakeland Volkswagen responded

Hi, Thank you for your loyalty to Lakeland Volkswagen! We're glad Hiram could assist you with your second Jetta purchase and that our service department has consistently met your needs. We appreciate your feedback and look forward to continuing to serve you!

January 04, 2025

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I stopped in to just look at a Tao and worked with Hiram Mounier and left with one. The no pressure and expert knowledge about the vehicle service I could not leave without my car. I was able to trade in More

by TERRIFREIN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Jan 05, 2025

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re so glad Hiram’s expertise and no-pressure approach made your visit memorable. Congratulations on your new Taos! It’s wonderful to hear that the trade-in process went smoothly and you drove away happy. We appreciate your recommendation and look forward to seeing you again!

January 01, 2025

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Employee Rating

This was one of the nicest and easiest car buying experiences I've ever had More

by FULCHERW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

Jan 02, 2025

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re thrilled to hear that your visit to Lakeland Volkswagen was one of the nicest and easiest car-buying experiences you’ve had. We appreciate your kind words and look forward to serving you again in the future!

December 27, 2024

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Employee Rating

Very quick and thorough. They made it easy for us vs other VW Dealers through out Tampa Bay More

by MLFISHER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Dec 28, 2024

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're thrilled to hear that we made your visit quick and easy. We strive to provide a seamless experience, and we're glad to stand out among other VW dealers in the Tampa Bay area. We look forward to serving you again!

December 08, 2024

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Employee Rating

Great customer service and the best sales person on town. Ask for Hiram you won’t regret it More

by Krysmarie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

Dec 09, 2024

Lakeland Volkswagen responded

Thank you for your feedback! We’re so glad to hear you had great customer service and a fantastic experience with Hiram. We truly appreciate your recommendation and look forward to serving you again!

December 05, 2024

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Employee Rating

This is the only dealership in the area that I found to be honest and upfront about selling the ID BUZZ for sticker price. Multiple dealerships in Tampa added a market adjustment of $10000 to the sticker p More

by bthorpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Dec 06, 2024

Lakeland Volkswagen responded

Hi, thank you for sharing your experience! We pride ourselves on being transparent and upfront with our pricing, and we're glad to hear that you had a positive experience with us. We appreciate your business and look forward to assisting you again in the future!

November 22, 2024

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Employee Rating

Very professional and gentlemanly. Knowledgeable regarding VW products. Would recommend to others and buy again. More

by Pmny531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

Nov 23, 2024

Lakeland Volkswagen responded

Hi, Thank you for your fantastic feedback! We’re so glad to hear that you had a professional and friendly experience with our team. It’s great to know that our knowledge of VW products made an impact, and we truly appreciate your recommendation. We look forward to serving you again in the future!

November 12, 2024

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Employee Rating

Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias More

by JOSERAFYGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Arthur

Nov 13, 2024

Lakeland Volkswagen responded

Gracias, Jose, por tu excelente comentario. Nos alegra saber que tu experiencia fue tan positiva. ¡Agradecemos tu recomendación y esperamos verte de nuevo en Victory Mitsubishi!

October 04, 2024

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Employee Rating

Excellent atención, profesionalismo, amabilidad, complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones More

by JOSERAFIGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

Oct 05, 2024

Lakeland Volkswagen responded

¡Gracias, Jose! Agradecemos tus amables palabras sobre nuestro equipo y la calidad de nuestros vehículos alemanes. Nos alegra saber que el Sr. Hiram te brindó un servicio profesional y amable. ¡Esperamos verte de nuevo pronto!

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