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Hiram Mendez Mounier

Overview Reviews (159) Inventory (119)

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Hiram Mendez Mounier

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Hiram Mendez Mounier

Product Specialist

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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5.0

159 Reviews

Overview Reviews (159) Inventory (119)

Dealership Experience

16 yrs, 10 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

MASTER CERTIFIED

5.0

159 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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159 Reviews of Hiram Mendez Mounier

December 08, 2024

Dealership Rating

Employee Rating

Great customer service and the best sales person on town. Ask for Hiram you won’t regret it Ask for Hiram you won’t regret it More

by Krysmarie07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Draper

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Dec 09, 2024 -

Lakeland Volkswagen responded

Thank you for your feedback! We’re so glad to hear you had great customer service and a fantastic experience with Hiram. We truly appreciate your recommendation and look forward to serving you again!

December 05, 2024

Dealership Rating

Employee Rating

This is the only dealership in the area that I found to be honest and upfront about selling the ID BUZZ for sticker price. Multiple dealerships in Tampa added a market adjustment of $10000 to the sticker p be honest and upfront about selling the ID BUZZ for sticker price. Multiple dealerships in Tampa added a market adjustment of $10000 to the sticker price. Absurd. More

by bthorpe

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle

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Dec 06, 2024 -

Lakeland Volkswagen responded

Hi, thank you for sharing your experience! We pride ourselves on being transparent and upfront with our pricing, and we're glad to hear that you had a positive experience with us. We appreciate your business and look forward to assisting you again in the future!

November 22, 2024

Dealership Rating

Employee Rating

Very professional and gentlemanly. Knowledgeable regarding VW products. Would recommend to others and buy again. Knowledgeable regarding VW products. Would recommend to others and buy again. More

by Pmny531

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Draper

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Nov 23, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your fantastic feedback! We’re so glad to hear that you had a professional and friendly experience with our team. It’s great to know that our knowledge of VW products made an impact, and we truly appreciate your recommendation. We look forward to serving you again in the future!

November 12, 2024

Dealership Rating

Employee Rating

Excellent servicio, profesional, atención excelente. Lo recomiendo a todo el que busque servicio y calidad, gracias Lo recomiendo a todo el que busque servicio y calidad, gracias More

by JOSERAFYGONZALEZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Arthur

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Nov 13, 2024 -

Lakeland Volkswagen responded

Gracias, Jose, por tu excelente comentario. Nos alegra saber que tu experiencia fue tan positiva. ¡Agradecemos tu recomendación y esperamos verte de nuevo en Victory Mitsubishi!

October 04, 2024

Dealership Rating

Employee Rating

Excellent atención, profesionalismo, amabilidad, complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones More

by JOSERAFIGONZALEZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Draper

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Oct 05, 2024 -

Lakeland Volkswagen responded

¡Gracias, Jose! Agradecemos tus amables palabras sobre nuestro equipo y la calidad de nuestros vehículos alemanes. Nos alegra saber que el Sr. Hiram te brindó un servicio profesional y amable. ¡Esperamos verte de nuevo pronto!

September 09, 2024

Dealership Rating

Employee Rating

Worked with Matt - was there for an oil change and courtesy car wash - Service was great overall! courtesy car wash - Service was great overall! More

by fabi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Lindberg

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Sep 10, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We’re pleased to hear that Matt provided great service during your oil change and courtesy car wash.

August 25, 2024

Dealership Rating

Employee Rating

I have always had great service from Lakeland Volkswagen. Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Matt in Service, and Business Manager Larry. More

by pjmedina

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Matthew Lindberg, Katlyn Oldham , Ashley in Service department

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Aug 26, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your continued support! We’re thrilled to hear that Hiram, Katlyn, Ashley, Matt, and Larry have provided you with great service. We look forward to seeing you again at Lakeland Volkswagen!

August 23, 2024

Dealership Rating

Employee Rating

Hiram is always professional, knowledgeable and friendly. He is always available to answer questions and give support. He is always available to answer questions and give support. More

by MCCLEARYFL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 26, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for the great feedback! We’re pleased to hear that Hiram’s professionalism, knowledge, and friendliness consistently make a positive impact. We appreciate your support and look forward to assisting you again at Lakeland Volkswagen!

August 21, 2024

Dealership Rating

Employee Rating

Hiram was extremely helpful and knowledgeable. Larry was helpful as well and made financing stress free Larry was helpful as well and made financing stress free More

by TLWYNN17

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle

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Aug 22, 2024 -

Lakeland Volkswagen responded

Thank you for your kind words! We’re delighted to hear that Hiram and Larry provided such helpful and knowledgeable service, and that the financing process was stress-free. Your satisfaction is our top priority, and we’re here if you need anything else. Enjoy your new vehicle!

August 10, 2024

Dealership Rating

Employee Rating

I was able to schedule a service for my suv quickly on a Saturday. I was greeted by a friendly service advisor and everything ran smoothly in a reasonable time manner Saturday. I was greeted by a friendly service advisor and everything ran smoothly in a reasonable time manner More

by cocullin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Katlyn Oldham

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