Hilton Smith
Hilton Smith at Myrtle Beach Chrysler Jeep
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Hilton Smith

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Myrtle Beach Chrysler Jeep

785 Jason Blvd
Myrtle Beach, SC 29577

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Hilton Smith

February 15, 2025

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Employee Rating

Hilton Smith was extremely rude. Horrible representation of dealership. My husband was ready to purchase a Rubicon and Hilton made him feel like an inconvenience; however the general More

by krystlemarie0507
Sales Price Transparency
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Recommend Dealer
No
Feb 15, 2025

Myrtle Beach Chrysler Jeep responded

Good morning! This is Zack McKeown, the General Manager here at Myrtle Beach Chrysler Jeep. I know that I spoke to your husband for some time this morning. I apologize on behalf of Hilton Smith and Myrtle Beach Chrysler Jeep; it appears that we have represented ourselves in a way we do not take pride in. We strive for excellence and customer experience is very important to us. It is disheartening to hear that is not what you have experienced here. We train often on how to provide our customers with the very best experience while shopping for a vehicle, buying a vehicle, and getting a vehicle serviced. It is an everyday practice in hopes of avoiding experiences such as this one. We will work on this matter further to ensure this does not happen in the future for you, if ever given the chance, and any other customers we have the opportunity to do business with. Thank you for your feedback, as it will be used to help us improve for the future. Please do not hesitate to contact me directly if you ever need anything related to Myrtle Beach Chrysler Jeep. I would like the opportunity to show you, this experience does not define us.

February 11, 2025

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Though they are under construction they have done a good job to make the showroom look inviting. More

by rbornman
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Recommend Dealer
Yes

Other Employees Tagged: Zack McKeown

Feb 15, 2025

Myrtle Beach Chrysler Jeep responded

We have tried to give our customers a comfortable place to purchase vehicles and get them serviced while under construction. However, we are looking forward to the construction being complete for everyone to enjoy! Thank you for your feedback.

February 03, 2025

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Great please all the staff were very helpful and helped me make quick and easy purchase More

by woodwardart
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Recommend Dealer
Yes

Other Employees Tagged: Michael Ebert

Feb 15, 2025

Myrtle Beach Chrysler Jeep responded

Congratulations on your purchase. Buying a car is an exciting time, we are glad to hear that your experience went well.

February 02, 2025

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Everything went well. Felt like it all was done in a timely manner. Will miss Lou Davis. More

by Carmichael.johnv
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Recommend Dealer
Yes

Other Employees Tagged: Kane Greene, Tyson Lautanen

Feb 15, 2025

Myrtle Beach Chrysler Jeep responded

Lou was a great part of our team for a long time. He will be missed but hopefully is enjoying his well deserved retirement. Thank you for the good review, and your business!

January 27, 2025

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Working with Michael Ebert and team was great. They were extremely professional and Mike understood my remote work schedule and worked with me via text. There is nothing worse than working with a More

by DABEARS55
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Delaney, Michael Ebert

Feb 15, 2025

Myrtle Beach Chrysler Jeep responded

Mike is a great part of our team, we are lucky to have him. Congratulations on your purchase. We look forward to doing business with you in the future.

December 01, 2024

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Our salesman was Hilton Smith. Very informative and explained everything that is in the car. He is a very personable young man and helped us tremendously. More

by buns1138
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Delaney

November 25, 2024

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W have been buying from this dealer for a long time. Always treating us respect. More

by bandesheffer
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Frederick

November 23, 2024

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First visit to this dealership, having recently relocated to the Myrtle Beach area; We had spoken to our salesman, Hilton Smith, on the phone prior to the visit and he had the car ready and waiting for us on More

by Bryndad
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Delaney

November 23, 2024

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We were very happy with the service from this dealership and the way we were treated by Hilton and Steve More

by Bryndad
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Delaney

October 29, 2024

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Employee Rating

Hilton was great to work with. Knew the features and differences for each Jeep he showed me. He was no pressure nor pushy. I LOVE my Jeep Wrangler! More

by jenny.ford803
Recommend Dealer
Yes

Other Employees Tagged: Tyson Lautanen

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