Herman Jones
Herman Jones at Jerry's Toyota
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Herman Jones

Sales Professional

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of Herman Jones

January 22, 2024

Dealership Rating
Employee Rating

Friendly, Professional, and down to earth! The buying experience was smooth and fast. Would recommend this dealership to everyone and especially my Salesman Herman Jones. More

by Cory1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Herman! We appreciate your kind words and for choosing Jerry's for the purchase of your vehicle!

October 25, 2023

Dealership Rating
Employee Rating

The team they keep in employment are trained by themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deal More

by Bil l tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray DeCastro, Jimmy Son, Ashley Jackson, Joe Kramer, Adam Harrow , Sydnie Kurek, Keon Lambert, All on parking lots and greeters

Oct 26, 2023

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

June 27, 2023

Dealership Rating
Employee Rating

Our salesperson Herman was great. Made the process very easy. The finance guy was pushy More

by Fowlertah
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review on Herman! Congratulations on your new vehicle!

January 21, 2023

Dealership Rating
Employee Rating

Really great to deal with and the maintenance is the best I have dealt with More

by steveking1964@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Jerry's Toyota responded

Thank you for your positive words on the service provided for your vehicle. We would love to hear how we can earn a 5-star rating with us! Please email our General Manager at mattb@jerrysautogroup.com or give us a call at 410-661-5700.

January 19, 2023

Dealership Rating
Employee Rating

Friendly and was a pleasure to work with on new truck purchase. I’d recommend this dealership. More

by Hoffbarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray DeCastro

Jan 20, 2023

Jerry's Toyota responded

Thank you for providing us a positive review on Herman & Ray! Congratulations on your new truck and we look forward to seeing you on your first service visit!

October 05, 2022

Dealership Rating
Employee Rating

Buying a new car with Herman was a pleasant experience. He was courteous and professional. More

by Bjcjgc
Recommend Dealer
Yes

Other Employees Tagged: Matt Bukowski

Oct 06, 2022

Jerry's Toyota responded

Thank you for choosing Jerry's when it came time to purchase your vehicle! We appreciate your kind words on Herman! Congratulations on your new vehicle!

August 27, 2022

Dealership Rating
Employee Rating

Surprisingly pleasant unexpected overall glad I stopped by for advice and came home with a new car More

by Yardman4815
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montoya , Steven Hyde

Aug 29, 2022

Jerry's Toyota responded

Congratulations on your new car! Thank you for leaving us a wonderful review!

June 24, 2022

Dealership Rating
Employee Rating

What a great experience with whole dealership. They look like they really care for the people that work there and their customers More

by mrmatt1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jerry's Toyota responded

Thank you for taking the time to vouch for our services and provide such high ratings for our staff members. Have a great rest of your day!

March 28, 2022

Dealership Rating
Employee Rating

Overall experience and service was top notch as we left very pleased with the purchase of our automobile. More

by PK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray DeCastro

Mar 30, 2022

Jerry's Toyota responded

We are so happy to hear that your overall experience working with Jerry's Toyota resulted in such a positive review.

March 21, 2022

Dealership Rating
Employee Rating

Excellent customer service in both the service area and sales. Jerry’s’s Toyota staff really takes time to make your experience in purchasing or serving your vehicle positive. More

by Ddowensatl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Britanney

Mar 24, 2022

Jerry's Toyota responded

Thank you for taking the time out of your day to vouch for our staff and the services provided to you.

Mar 24, 2022

Ddowensatl responded

You’re welcome! Toyota has earned my loyalty over the years based on the quality of the products! However, Jerry’s Toyota ‘s brought value added to my customer experience! Customer service really matters !!!!

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