Herbert Ventura

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

That's wonderful to hear! It sounds like you had a smooth and efficient experience at the dealership. Patricia must have done an excellent job assisting you. Enjoy your new car! If you have any questions or need further assistance, feel free to reach out.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our dealership. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your satisfaction. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you and your family and friends in the future!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your 5-star review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. We'll be sure to pass your kind words on to Vincenzo, Herbert, Hassan, Donna, and the rest of our courteous and professional team members. Congratulations on your Toyota--we hope you've been loving it these past few weeks! If you or your new vehicle needs anything, we're here and happy to help. Thanks for your recommendation and drive safe. :)

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to leave a 5-star review! We value the staff highlights for Raymond, Herbert, and Younes at Ourisman CDJR of Bowie. Glad to hear each of them worked hard to ensure you had an excellent car buying experience. We'll be sure to keep up the great work moving forward. Congratulations on your Chevrolet--we hope you've been loving it these past few days! If you or your new vehicle needs anything, please give us a call or visit our website. We're here and happy to help. Have safe travels and drive safe! We look forward to welcoming you back for future vehicle purchase or service needs.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Michele, I completely get your frustration. Regrettably, the paint on your Jeep in the trunk turned out to be defective. We've already sent it to the body shop and set you up with a loaner. However, the Jeep logo is currently on backorder. Once it arrives, your car will be good to go. Thanks a lot for choosing us, and I appreciate your patience and understanding.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your positive review! Our top priority is excellent customer service, and we're grateful you experienced that working with Herbert and the rest of our professional team at Ourisman CDJR of Bowie. Glad to hear your trade-in and vehicle purchase was quick and straightforward. If you need anything, from routine auto maintenance to a new car, we're here and happy to help. Have a wonderful day and thanks for being a member of the Ourisman Family. :)

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for taking the time to leave this wonderful review! We truly appreciate your loyalty and the trust you've placed in our service staff. We're delighted to hear that our service staff has consistently met your expectations in terms of knowledge, professionalism, and friendliness. Providing top-notch service is our top priority, and it's rewarding to know that our efforts have made you want to return for service. Your feedback is invaluable to us, and it motivates us to continue delivering exceptional service experiences. If you ever have any suggestions or specific ways we can further improve, please don't hesitate to share them. We look forward to serving you again and providing you with the same level of excellence on your next visit. Thank you for choosing us!