Herb Asanrong
Service Advisor
Clay Cooley CDJR Arlington
1901 North Collins Street
Arlington, TX 76011
9 Reviews
Write a Review9 Reviews of Herb Asanrong
January 19, 2025
The dealership did a great job, but this 15 word minimum need to be shut down. Don’t need to give a statement of what I think about the dealership. need to be shut down. Don’t need to give a statement of what I think about the dealership. More
Other Employees Tagged: Kyle Gunter, Ian McRorey
January 19, 2025
They try to improve via customer feedback. i had made comments before and everyone was better Immensely except the Cashier! She seemed pissed but at the end did seem better. She need to smil i had made comments before and everyone was better Immensely except the Cashier! She seemed pissed but at the end did seem better. She need to smile and be pleasant. Customers have bad days also. More
Other Employees Tagged: Manuel Mendoza, Richard Garcia, Kyle Gunter, Ian McRorey , cashier reluctant to change for the better. May have personal stuff going on.!
November 08, 2024
The service department is prompt to tend to customers. I appreciate the fast, reliable, affordable, good customer service I appreciate the fast, reliable, affordable, good customer service More
Other Employees Tagged: Manuel Mendoza, Lanie Neal, Kyle Gunter, Ian McRorey , Mary Franco, Clarence Henderson, Cesar Pereira
September 25, 2024
Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More
Other Employees Tagged: Manuel Mendoza, Monica Agueros, Lanie Neal, Kyle Gunter, Ian McRorey , Abraham Escareno, Mary Franco, Clarence Henderson, Cesar Pereira
September 22, 2024
The service team was very professional from scheduling through completion of service. I was kept informed of status throughout the process. through completion of service. I was kept informed of status throughout the process. More
Other Employees Tagged: Lanie Neal , Shannon Buie