Henry Prebianca

AI Helped Me Find 400 Cars—But Only One Caleb So, you know you need a (new-to-you) car. You've got a budget that says “practical” and a few must-haves like “starts when you turn the key.” A couple of nic know you need a (new-to-you) car. You've got a budget that says “practical” and a few must-haves like “starts when you turn the key.” A couple of nice-to-haves sneak in too—because heated seats feel like a warm hug in February. You plug it all into an AI tool, and boom: 400+ vehicles appear within 50 miles. Suddenly, your search becomes less “wow!” and more “why?” After a month of virtual shopping, I began meeting used car salespeople IRL. Turns out, unlike the AI, humans have personalities. Some are genuinely helpful; others treat you like a commission check with legs. By the time I reached Lou Fusz Buick, I had collected more business cards than decisions and was still driving my maybe-I-can-make-it-one-more-week car. Then came Caleb Rowden. In under an hour, we met, he listened, we negotiated, and—hold onto your seatbelt—a deal was struck. No pressure tactics, no mysterious “let me check with my manager” routines. Just a straightforward conversation that felt less like a transaction and more like teamwork. Even after the sale, when I had questions, Caleb was on it—like the kind of friend who actually answers your text instead of liking it and disappearing. If you're looking for a car and want to skip the quota-chasers, start with Caleb. He’s got character, integrity, and shockingly, isn’t allergic to honesty. Yes, I’m aware I just said that about a car salesman. And no, I haven't lost my grip on reality. More

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Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here. More

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Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists. thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists. More

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I went to this dealership to buy a truck I saw. After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with financ After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with finance the offer, but the price on the buyer order has went up by $351. He said they had forgot to put a tag fee on it, but did not bother to come tell me before they ran my credit. The financing they offered was way higher than what I had been pre-approved for at my bank. They said I could just go get the loan at my bank. I asked if they could bring the price back to what I had agreed upon since the had already ran my credit and was told no. At first I said I wasn't sure I was going to go for it since they changed the price, but ended up calling the bank and got the documents sent to ge the loan. I called the salesman soon after I left to let him know I was buying the truck and had him send the title image to my bank for my loan. I set up a time to come the next day to purchase the truck. While I was at my bank picking up the check the salesman texted me and told me they were showing thay truck to someone else. I told.gim I was on my way with the check and asked if I was still going to be able to buy it. He would never give me a straight answer and dragged me along to come there and wait around. I come to find out they indeed never intended on letting me buy the truck if the other customer came to an agreement because I was there before they even got a price negotiated, but I was still not given an opportunity to buy the truck. They were keeping me around to use as negotiation tactic against the other customer and just as a back up buyer even though I was the original buyer. More

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My wife and I had a wonderful experience at Lou Fusz GMC. We were looking at the new Hummer EV and the Sierra Denali. Gus was very patient with us, gave his insight as well as informed us of all the feature We were looking at the new Hummer EV and the Sierra Denali. Gus was very patient with us, gave his insight as well as informed us of all the features. We chose the Sierra Denali and could not be happier. The entire transaction from start to finish was quick and painless. More

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Nolan greeted my wife and I with a smile handshake. Was very knowledgeable in all aspects of our new Acadia. Definitely would recommend him and will use him for future vehicles. Was very knowledgeable in all aspects of our new Acadia. Definitely would recommend him and will use him for future vehicles. More

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We had an excellent experience with Lou Fusz and everyone at the dealership when purchasing our Used 2021 GMC Canyon. I usually shy away from even wanting to trade in my old vehicle because dealerships can b at the dealership when purchasing our Used 2021 GMC Canyon. I usually shy away from even wanting to trade in my old vehicle because dealerships can be such a hassle. Working with Nolan Prebianca and the sales team was just AWESOME. The purchase and trade in didn't take up my whole day and in a few short hours we were very happy and on our way out the door with an excellent vehicle. Thank you Nolan and team, you definately made our purchase of a medium sized pickup a delight. I'm so glad we stopped in "Just for a test drive" :). More

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Excellent buying experience for me. Would highly recommend my salesperson Caleb Rowden to others. Very professional and very knowledgeable of the vehicle. I was introduced to the entire Would highly recommend my salesperson Caleb Rowden to others. Very professional and very knowledgeable of the vehicle. I was introduced to the entire management staff and felt appreciated as a customer. A+ rating for the entire team. More

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Friendly, professional, thorough and accommodating … this is how I would describe my experience with the entire Fusz automotive net work staff that we dealt with. Even though they are buying thousands of ca is how I would describe my experience with the entire Fusz automotive net work staff that we dealt with. Even though they are buying thousands of cars, they completely understand the excitement and concern of the individual buyer who is buying a single car. They seem to genuinely care about the individual’s needs and want to make the buying experience as easy and tension-free as possible … especially for us older folks. I TRUST THEM! Thank you for taking care of me and my wife with our recent car purchase! Much appreciated! More

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I had the pleasure of working with David Christianer, Sales Consultant and Henry Prebianca, General Sales Manager. They were friendly, knowledgeable, and gave great insight on the car buying process. Wil Sales Consultant and Henry Prebianca, General Sales Manager. They were friendly, knowledgeable, and gave great insight on the car buying process. Will be back again and would refer them to other people. Thanks Lou Fusz. More

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