Henry was a great salesman, he made the overall
experience less stressful and didn’t pressure you into buying the car even after crunching all the numbers like other salesmen I’ve spoken to.
experience less stressful and didn’t pressure you into buying the car even after crunching all the numbers like other salesmen I’ve spoken to.
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by carolynworsdale
Verified Customer
Verified Customer
Nov 25, 2025 -
Arnold Chevrolet responded
Thank you for your wonderful review, Carolyn! We're thrilled to hear that Henry made your car-buying experience enjoyable and stress-free. At Arnold Chevrolet, we strive to provide a pressure-free environment while helping our customers find the right vehicle. We appreciate your feedback and hope to see you again soon!
- The Arnold Chevrolet Buick Team
good service department, got everything done in a timely
manner, would go back again,yes
manner, would go back again,yes
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by eiruth
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Arnold Chevrolet responded
Thank you for your positive feedback, Eiruth! We're happy to hear that you had a great experience with our service department at Arnold Chevrolet. We appreciate your trust in us and look forward to serving you again in the future!
- The Arnold Chevrolet Buick Team
Salesman Henri was excellent, finance person was average
and not understanding of misunderstanding of terms
and not understanding of misunderstanding of terms
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by DFLUTIE
Verified Customer
Verified Customer
Nov 20, 2025 -
Arnold Chevrolet responded
Thank you for your feedback! We're glad to hear that Henri provided excellent service during your visit to Arnold Chevrolet. We appreciate your comments about the finance aspect and will continue to work on improving communication. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us. We look forward to serving you again!
- The Arnold Chevrolet Buick Team
It was fast and easy, they got everything done that they
said I’m happy
said I’m happy
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by momofsteel76
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2025 -
Arnold Chevrolet responded
Thank you for your positive feedback! We’re glad to hear that your experience at Arnold Chevrolet was fast and easy. Our team strives to deliver on our promises, and it's great to know that you’re happy with the service. We look forward to seeing you again in the future!
- The Arnold Chevrolet Buick Team
Henry was very knowledgeable and straightforward.
Was patient with my questions and explained everything correctly. Would definitely go to him again
Was patient with my questions and explained everything correctly. Would definitely go to him again
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by ccougar1
Verified Customer
Verified Customer
Nov 06, 2025 -
Arnold Chevrolet responded
Thank you for your feedback. We appreciate you taking the time to share your experience with us at Arnold Chevrolet. It’s great to hear that Henry was able to assist you effectively and make your visit a positive one. We did see your rating, and we’d love to learn what we can do to make your next visit even better. Your feedback means a lot to us, and we hope to see you again soon.
- The Arnold Chevrolet Buick Team
I recently leased a Chevy and overall had a great
experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl
experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service.
The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was.
Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance.
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by Lauren Beers
Verified Customer
Verified Customer
Oct 31, 2025 -
Arnold Chevrolet responded
Lauren, thank you for taking the time to share your experience with Arnold Chevrolet. We are happy to hear that Henry and John provided you with excellent service and made your leasing process enjoyable. Your feedback about Lee in the finance department is appreciated, and we understand how important clear communication is during such a significant transaction. We will use your comments to improve our processes. We're glad that overall, you would still recommend our dealership, and we hope to assist you again in the future.
- The Arnold Chevrolet Buick Team
Everyone is very professional and their service
department always leaves my car clean. Henry is always available for any questions I may have.
department always leaves my car clean. Henry is always available for any questions I may have.
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by BOBF49
Verified Customer
Verified Customer
Oct 03, 2025 -
Arnold Chevrolet responded
Thank you! We’re happy to hear that you’ve had a positive experience with our service department at Arnold Chevrolet. It's great to know that Henry has been helpful and available for your questions. We appreciate your feedback and look forward to serving you again in the future!
- The Arnold Chevrolet Buick Team
my name is Dom Domimo i just purchased a 2018 chevy
traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealer
traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealership every one was so honest and very knowledgable there was never any pressure and they took care of all my needs john Randazzo worked with henry and satisfied sll my needs i look foward to servicing my car here and i feel at home with the Arnold family . They dont have dealerships like this anymore! thank you Arnold
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by Lirr guy
Sep 21, 2025 -
Arnold Chevrolet responded
Thank you for your wonderful review, Dom! We truly appreciate your kind words about your experience at Arnold Chevrolet, especially with Henry and John. We strive to provide a stress-free and welcoming environment for all our customers, and we're thrilled to hear that you felt at home with us. We look forward to serving you and your 2018 Chevy Traverse in the future. See you next time!
- The Arnold Chevrolet Buick Team
As I have said in the past, I find the staff at Arnold
Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys.
Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys.
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by englishofficer
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Sadusky
, Greg in the Service Department
Aug 29, 2025 -
Arnold Chevrolet responded
Thank you so much for your kind words! We genuinely appreciate your feedback and are thrilled to hear that you found our team at Arnold Chevrolet to be friendly, professional, and competent. It’s great to know that we could get your vehicle up and running quickly. We look forward to serving you again in the future!
- The Arnold Chevrolet Buick Team
Great people and staff pleasure to work with , good all
around miss Frank thanks for everything
around miss Frank thanks for everything
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by ericlegerlotzgibbons
Verified Customer
Verified Customer
Aug 01, 2025 -
Arnold Chevrolet responded
Thank you so much, Eric! We're happy to know you had a great experience with our team at Arnold Chevrolet. It's fantastic that our staff made your visit enjoyable. We appreciate your feedback and look forward to assisting you again soon.
- The Arnold Chevrolet Buick Team