Henry Martinez
Henry Martinez at Los Angeles Chrysler Dodge Jeep Ram
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Henry Martinez

Service Advisor

Los Angeles Chrysler Dodge Jeep Ram

2025 S Figueroa St
Los Angeles, CA 90007

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Henry Martinez

September 18, 2024

Dealership Rating
Employee Rating

Every since I started going to Dodge DTLA, Henry Martinez has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. More

by tclemonsusa
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Your satisfaction means the world to us, and we're pleased Henry continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

May 24, 2024

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I have the best experience at this dealership every single time I need to bring my car in. Most times it’s for recalls and occasionally something else but every time I am treated with the utmost respec More

by daphnac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Ascencio

May 28, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We're so happy Henry and Chris made this experience as smooth and convenient as possible for you! Thanks for your awesome review and continued business. Safe travels until we see you next time!

May 13, 2024

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Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. More

by Henry sanchez
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Recommend Dealer
Yes
May 14, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Henry, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

April 17, 2024

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The employees come outside to meet you and welcome you to service line, it flows fast and easy for service. All of the employees were very quick and helpful More

by Marrybooh
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

March 02, 2024

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Great job very thorough and polite wouldn't take my car anywhere else love the service More

by Hkim699
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Recommend Dealer
Yes

Other Employees Tagged: Mario Mareno

Mar 05, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were polite and earned your trust. We look forward to serving you again in the future when the time comes.

February 25, 2024

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Henry in the service department was quick and efficient with getting my car back to me by the end of the day More

by tysonscott28
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for recognizing Henry's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Henry and the LA CDJR team may serve you.

February 15, 2024

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Henry Martinez was very helpful. Made my experience very easy I recommend you to Henry martinez has your service person.... More

by Juan zepeda
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Juan, We appreciate you leaving Henry this positive review! We are so glad that he provided you with a smooth, 5-star experience and he will be honored to have earned your recommendation. We hope to see you again the next time you are in need of automotive service!

February 02, 2024

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I always get my car serviced here with Henry. I’ve never had any issues and he’s is very helpful. More

by Yuditza Gonzalez
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you, Yuditza! We're pleased you had another great service experience with us, and that Henry made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

February 02, 2024

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Fabulous service by Henry Martinez! Great communication and help with ordering a full size spare tire and rim which did not come with my car. I received texts and /or emails almost eve More

by Lynn Gilger
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Recommend Dealer
Yes
Feb 07, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Lynn, thank you for taking the time to leave us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Henry's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 20, 2023

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Employee Rating

Good service. very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great More

by Saci Marty
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Los Angeles Chrysler Dodge Jeep Ram responded

Saci, thank you for sharing positive feedback on Henry! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Henry provided for you. We look forward to your next visit!

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