Henry Escano
Henry Escano at The Luxury Collection Walnut Creek

Henry Escano

Service Manager

The Luxury Collection Walnut Creek

2330 N Main St
Walnut Creek, CA 94596

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Henry Escano

March 02, 2026

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Employee Rating

Jessica was flat out outstanding! She far exceeded my expectations and I will definitely continue servicing my Maserati with her a the luxury collection despite living a few miles awa More

by david.duarte
Service Price Transparency
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Recommend Dealer
Yes

February 27, 2026

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Just wanted to say thank you to Cem and Nima for all the help in this deal More

by NAVID
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
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I Really Trust them with working on my car, their Integrity is unmatched…and I will Always bring my car to them…Jessica is so smart and nice to work with, Actually the WHOLE TEAM IS AWSOME!! More

by azariahis330
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2026

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Excellent customer service! Went beyond my expectations to solve my issues and spent a lot of extra time More

by marcdenola
Recommend Dealer
Yes

Other Employees Tagged: Henry Escano

February 21, 2026

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Employee Rating

Jessica was always helpful and pleasant but the maintenance was a big issue so we bought a MERCEDES More

by DR
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Recommend Dealer
Yes

Other Employees Tagged: Nick Kalustian, Jessica Benoit

January 15, 2026

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Very friendly professionals. Make me feel very special. The detail person did a wonderful job. More

by mhoustonpi
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Recommend Dealer
Yes

December 27, 2025

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Very nice. Showed me all checks done to the car. Even advise future issues Done More

by andrew_petreas
Recommend Dealer
Yes

Other Employees Tagged: Henry Escano

December 15, 2025

Dealership Rating
Employee Rating

Been coming here since 2022. Have been treated with respect from day one even when I wasn’t a customer. Thank you Jessica for always taking care of my cars. More

by Navid.R
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Benoit, Roger McBride , Monica Rodgers

November 22, 2025

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Poor communication, promises not kept, poor responsiveness. Far below BMW and Mercedes experiences Very disappointing More

by nionoff
Recommend Dealer
No

Other Employees Tagged: Henry Escano

October 29, 2025

Dealership Rating
Employee Rating

Jessica is very helpful throughout the process, telling me about the diagnosis of the problem, and the repair details so that I have nothing to worry about. The pickup and drop off experience was smooth as More

by ELEMENT.NO.88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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