lee reyes “the best “ professional.
accurate. a true asset, always there with advice with no nonsense.
accurate. a true asset, always there with advice with no nonsense.
More
by Joe DeFrancesco
Service Price Transparency
Excellent adviser.
Very clear on what had to be done on the vehicle and did an excellent job Great service advice..
Very clear on what had to be done on the vehicle and did an excellent job Great service advice..
More
by bk
Service Price Transparency
Other Employees Tagged:
Tamar Mindiashvili
Great service.
The process was quick and painless. Henri answered all of our questions and offered follow up assistance as well…
The process was quick and painless. Henri answered all of our questions and offered follow up assistance as well…
More
by Jim Porr
Feb 01, 2025 -
Mercedes-Benz of Paramus responded
Thank you for your wonderful feedback! We're so glad to hear that Henri made the process quick and easy for you. We truly appreciate your trust and are happy to know he was able to answer all your questions and offer follow-up assistance. If you need anything else, feel free to reach out!
Three years for a car wash is a joke,
BMW 9 years and
still going.
still going.
More
by Cathbeyl
Service Price Transparency
Feb 02, 2023 -
Mercedes-Benz of Paramus responded
Good afternoon. Please note that we provide a free car wash in 3-year increments. For loyal clients, the washes are extended beyond that. If you have any further concerns, please reach out to us directly. 844-775-4261
#friendly, polite, nice courteous, helpful,
understanding, informative, conscientious, diligent, professional, comfortable to do business with. Personable, Fleixable, accommodating, willing t
understanding, informative, conscientious, diligent, professional, comfortable to do business with. Personable, Fleixable, accommodating, willing to compromise, giving gifts when we purchased our new car.
More
by JAIME9860
Verified Customer
Verified Customer
Jun 06, 2022 -
Mercedes-Benz of Paramus responded
We're so glad to hear that you had a terrific visit and you're pleased with everything. Thanks!
Disappointed in the service took 2 weeks to get my car
back just to get my gas tank door painted. Left me with no transportation within that time. After several times of contact and complaints the last da
back just to get my gas tank door painted. Left me with no transportation within that time. After several times of contact and complaints the last day they were able to give me a loaner
More
by DANIELLEKOUKOS
Verified Customer
Verified Customer
May 06, 2022 -
Mercedes-Benz of Paramus responded
Danielle, it is to our understanding that our Service Manager was able to schedule a loaner vehicle for you. We apologize for the delay. Please let us know if you have any questions.
May 06, 2022 -
DANIELLEKOUKOS responded
He was able to get me a loaner vehicle yes, the day before my vehicle was able to be picked up. It took two weeks that I was very patient and understanding with the service advisor. Everyday I was told tomorrow. I was advised that the part had to be ordered in which I patiently waited for that to come in. Was never told what part until I had asked. I was also advised the paint had to dry everyday but after speaking to the manager just about two weeks later the part had not even been painted yet.
The at home service was fantastic.
Saves time and in the comfort of my own home. How can that be better??
Saves time and in the comfort of my own home. How can that be better??
More
by JASONDIAMOND
Verified Customer
Verified Customer
Apr 21, 2022 -
Mercedes-Benz of Paramus responded
We're very glad to know that you're pleased with everything and we'll look forward to helping you again with any future needs. Thanks!
I’m happy with your service from salesman Henri S.
to the people of service dept. My leased car is running and working great. Thank you!
to the people of service dept. My leased car is running and working great. Thank you!
More
by JESSPGARCIA
Verified Customer
Verified Customer
Apr 19, 2022 -
Mercedes-Benz of Paramus responded
Thank you for sharing your feedback. We're so glad to know that Henri S. made your service visit great and you're pleased with everything as well. Thanks again!
Very attentive to me and easy to work with.
I didn’t feel any pressure to make a deal.
I didn’t feel any pressure to make a deal.
More
by CMALENDA
Verified Customer
Verified Customer
Other Employees Tagged:
Tessa
Apr 09, 2022 -
Mercedes-Benz of Paramus responded
It's great to know that our team was very attentive and easy to work with. Thanks for sharing your feedback, we really appreciate it.
Not happy with service as I explained my sensor situation
when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2
when last serviced and to no avail I still have the problem. I also have a problem with my hot spot and they said I would have to leave vehicle for 2-4 days whereas the loaner has limited miles and because I travel I can’t leave my vehicle. This is an inconvenience.
More
by RETIREWILKINS463
Verified Customer
Verified Customer
Dealer Reviews
Cars for Sale
Dealer Log In
