Helena Johnson

This was the worst experience in a dealership I have ever had. I felt unheard. I had an experience with the service manager that was threatening. He pounced on me, called be BUD and told me 3 times to come g had. I felt unheard. I had an experience with the service manager that was threatening. He pounced on me, called be BUD and told me 3 times to come get my Jeep and take somewhere else. I live 2 and 1/2 hours away, broke down on I75. Had to rent a car for 3 weeks at my expense. I have owned 2 Jeeps since 2017, I have this week traded my Jeep for a Toyota and will never come back. You have lost me forever because of this dealership. I am 69 years old been driving since I was 16. Never been treated this way. Not to worry, I am gone. I wish you well. More

by dlnickens Verified Customer Verified Customer

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I always take my car here for oil changes, and I have been very pleased every time. I usually wait and the service is fairly speedy. The counter people usually polite and friendly. Helen was very nice th been very pleased every time. I usually wait and the service is fairly speedy. The counter people usually polite and friendly. Helen was very nice the last time. More

by edfran400 Verified Customer Verified Customer

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Totally trust that the maintenance requested will be completed. Very professional and personable staff members. completed. Very professional and personable staff members. More

by fnnsnma Verified Customer Verified Customer

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Would not stand behind repair that they performed then failed again 6 months later. After being told they stand behind their work for 2 years. Could not get service manager to return any of my calls Place failed again 6 months later. After being told they stand behind their work for 2 years. Could not get service manager to return any of my calls Place is a joke More

by Jay Mills Verified Customer Verified Customer

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I am very happy with the service I received at Gainesville Chrysler Dodge Jeep RAM. My vehicle was serviced on time as scheduled, and it is clear that the team takes pride in performing high-quali Gainesville Chrysler Dodge Jeep RAM. My vehicle was serviced on time as scheduled, and it is clear that the team takes pride in performing high-quality work. More

by chumausa Verified Customer Verified Customer

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Helena was Awesome! She went out of her way to make sure my car was serviced and ready to go! She went out of her way to make sure my car was serviced and ready to go! More

by cmdpanda Verified Customer Verified Customer

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Helena was the best person in the whole place. As far as work quality, time will tell. It has the same kind of plastic oil pan that it had before. As far as work quality, time will tell. It has the same kind of plastic oil pan that it had before. More

by MIKECORIELL1 Verified Customer Verified Customer

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