Helena Hurtado
Helena Hurtado at Nissan Of Redlands

Helena Hurtado

Service Advisor

Nissan Of Redlands

1665 Industrial Park Ave
Redlands, CA 92374

4.7
159 Reviews
4.7

159 Reviews

Write a Review

Dealership Experience

3 yrs, 8 mos

Industry Experience

4 yrs, 11 mos

Specialties & Trainings

Customer Service Specialist

159 Reviews of Helena Hurtado

November 04, 2024

Dealership Rating
Employee Rating

Great staff! They were able to attend to me even if I was running late More

by MMARQUEZ9122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Nissan Of Redlands responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2024

Dealership Rating
Employee Rating

The staff is professional and knowledgeable. It’s easy to make appointments online. This is my second Nissan. More

by thomashill55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

Nov 01, 2024

Nissan Of Redlands responded

Hi Thomashill55, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2024

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Employee Rating

Very pleasant experience. Explains everything about the process and price. Little expensive than any auto repair shops More

by cham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Nissan Of Redlands responded

Cham, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

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Employee Rating

It took an hour to tell me the parts for car wasn't there. I was not happy about that. More

by MSLASHAWNA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jahan Carter, Adan Ramos

Oct 13, 2024

Nissan Of Redlands responded

Mslashawna, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to have a better understanding about your experience. Please reach out to Sean at (909) 793-3377 at your earliest convenience and we will do our best to resolve this with you.

August 30, 2024

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Employee Rating

Chris was very nice I received a oil change and the returned my trick in less then a hour More

by ZUNIGAFONTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Nissan Of Redlands responded

Hi Zunigafontana, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

Dealership Rating
Employee Rating

The service center has been great, except for the wait, but it's to be expected because they do a great job! However, I am still not happy with the way my purchase went. Unwanted to just pay cash for the v More

by SINISTERMEANDYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

Sep 07, 2024

Nissan Of Redlands responded

Sinistermeandyou, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2024

Dealership Rating
Employee Rating

Everything was good. I liked the service and the worker who helped me at end. More

by BLUMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

Aug 29, 2024

Nissan Of Redlands responded

Hi Blumt, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

Dealership Rating
Employee Rating

Need to start back washing cars like Metro Nissan did after u finish getting ur car from the service department More

by MS.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jahan Carter

Aug 24, 2024

Nissan Of Redlands responded

Ms.d, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure we continue to bring you the customer experience we strive for. Have a good rest of your day.

August 15, 2024

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Employee Rating

He was super helpful. Thank you so much for getting my car taking car of so quickly More

by GIMI_717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Nissan Of Redlands responded

Hi Gimi_717, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2024

Dealership Rating
Employee Rating

One of the greatest dealers who’ve adapted with victory and excellence May Christ Bless us More

by Damasitog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Nissan Of Redlands responded

Damasitog, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

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