Hector Ybanes
Hector Ybanes at BMW of Fairfield
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Hector Ybanes

Sales Manager

BMW of Fairfield

2399 Auto Mall Parkway
Fairfield, CA 94533

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4.3
6 Reviews

My name is Hector and I was born in the US, but my family is all from Mexico. I am fluent in both English and Spanish and came to California in 1989. I joined the automotive industry back in 2004 after attending De Anza Community College in Cupertino, California. My favorite BMW model is the i7 because of its spacious interior and advanced technology. My favorite hobbies outside of work include all things related to sports, fishing, camping, and dining. I also love spending time with my two sons who are my life!

Dealership Experience

1 yr, 3 mos

Industry Experience

21 yrs

Languages Spoken

Spanish Spanish

4.3

6 Reviews

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6 Reviews of Hector Ybanes

November 12, 2024

Dealership Rating
Employee Rating

Angel provided excellent service and was graciously patient with our indecision. Highly recommended to all!! More

by klwestad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez, Kaiya Phillips

Nov 12, 2024

BMW of Fairfield responded

Thank you for the wonderful feedback! We're delighted to hear that Angel provided excellent service and made your experience at BMW of Fairfield a positive one. We appreciate your recommendation!

September 21, 2024

Dealership Rating
Employee Rating

Nice place with a lot of space, showroom is not crowded with cars. They have these booths with nice seating and a big display to show cars/features/papers/whatever in a browser. Close to freeway and street More

by OB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus McCrary

Sep 23, 2024

BMW of Fairfield responded

Thank you for sharing your experience! We're glad to hear that Marcus and Hector provided excellent service at BMW of Fairfield. Enjoy the ride, and we hope to see you again soon!

July 16, 2024

Dealership Rating
Employee Rating

The best car buying experience I've ever had! All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly More

by BarbieStewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Davis, Karla Mata

Jul 16, 2024

BMW of Fairfield responded

We're delighted to hear that your car buying experience at BMW of Fairfield was smooth and enjoyable! Thanks for sharing your positive feedback, and we hope you love driving your new vehicle!

July 08, 2024

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Employee Rating

I had the best experience at BMW Fairfield. I worked with Karla. She’s the best! She made me feel at ease through the whole process. More

by Anabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Davis, Karla Mata , Nathan DeFreitas

Jul 09, 2024

BMW of Fairfield responded

Anabella, we're delighted to hear that Karla made your experience at BMW of Fairfield so enjoyable! Thanks for sharing your positive feedback!

July 07, 2024

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Employee Rating

Amazing experience! I was quickly greeted and match with a sales advisor. My sales advisor Lance did an amazing job from start to finish. Lance is passionate about what More

by dominique.sellers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Evans , Colt Davis

Jul 08, 2024

BMW of Fairfield responded

Thank you for sharing your amazing experience at BMW of Fairfield! We're delighted to hear that Lance provided such exceptional service and made the car-buying process smooth for you. Enjoy your new BMW, and we appreciate the recommendation!

July 04, 2024

Dealership Rating
Employee Rating

Purchased a certified pre owned vehicle. Gave me an outstanding deal on a trade. Very happy with that however my whole experience wasn’t perfect. Their clean guys washed the car yes, but it More

by Praetorian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Evans, Henry Johnson

Jul 16, 2024

BMW of Fairfield responded

Thank you for your feedback. We're glad to hear that the trade-in deal met your expectations, but we're sorry about the detailing and key issues with your certified pre-owned vehicle from BMW of Fairfield. Your concerns are important to us, and we'll work on improving these areas moving forward. Please reach out to me so that I can ensure your key is delivered promptly. Nick Sandoval - General Manager - (707) 402.1549

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