Hector Uribe

If I could give this place zero stars I would. Second time buying a car at this location. Gave them another chance yet this purchase turned into a nightmare from start until now as I’m writing thi Second time buying a car at this location. Gave them another chance yet this purchase turned into a nightmare from start until now as I’m writing this review. Horrendous customer service all over around from getting called the f word via a phone call by a finance manager to getting schooled by Ryan. His words and solutions are get a new car. Oh on top of it that my credit was an issue…. Not sure where or how they get off getting to talk to customers like that and not expect us or me to say something. When I do respond they get offended and say I’m rude… I will be waiting for the GM to respond before posting on TikTok this encounter that occurred today 8/12/2024… it will show how poor their customer service is and how condescending and disrespectful they are. The so called general service manager walked away while I was showing him the issues with the car and he’s the one that stated well then get another “new car”!!! Not sure how they won those other trophies but I will be making it my mission to expose them and show everyone how they treat returning customers. To them sadly you don’t mean anything as Ryan stated the bank doesn’t care if you don’t want the car…. Again terrible terrible service. You guys had my car for a week to be fixed yet I get it back how it looked before look at pictures on top of it your tech damaged the leather car seat!!!! More

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The people at Findlay Chevrolet made my visit a pleasant and memorable experience. Everyone was friendly and personable, including people not connected to my car purchase. I would quickly recommend Findlay and memorable experience. Everyone was friendly and personable, including people not connected to my car purchase. I would quickly recommend Findlay Chevrolet to anyone looking to buy a car. More

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