120 Reviews
Write a Review120 Reviews of Hector Ortiz
June 19, 2024
Terrible experience with the service department. I was profiled as if I could not afford the work. Did not get the opportunity to say if I wanted the work done or not ,when questioned about the serv I was profiled as if I could not afford the work. Did not get the opportunity to say if I wanted the work done or not ,when questioned about the service was pretty much blown off and mislead about the warranty on the work they do saying if you don't get parts their labor does not have a warranty. But when I agreed to the work was informed the labor had 2 year warranty. I spent alot of money with this dealership and received poor customer experience from beginning to end. Thanks for the Terrible experience on Juneteenth. More
December 07, 2023
Excellent customer service & friendly. Will answer all questions asked of them. Never had a problem with servicing there Will answer all questions asked of them. Never had a problem with servicing there More
Other Employees Tagged: Bill Webb, Jennifer Gibbs, Angus Chu, Daniel Diaz , Zac Bennett, Gary Calisti, Chris Mullin
December 03, 2023
The guys were very professional, courteous, knowledgeable, and kind. Three. I value the customer service. I will be a very faithful customer going forward. knowledgeable, and kind. Three. I value the customer service. I will be a very faithful customer going forward. More
Other Employees Tagged: Hector Ortiz
November 22, 2023
Good dealer to work with every thing went easy. Would buy car from them again. Would buy car from them again. More
Other Employees Tagged: Bill Webb, Jennifer Gibbs, Angus Chu, Daniel Diaz , Zac Bennett, Gary Calisti, Chris Mullin
November 20, 2023
Hector was very professional well mannered and took very good care of making sure everything I asked to be done with my car was taken care of. I enjoyed having him as my service representative. good care of making sure everything I asked to be done with my car was taken care of. I enjoyed having him as my service representative. More
Other Employees Tagged: Hector Ortiz