Hector Navarro
Alternate Service Advisor
Mercedes-Benz of Encino
16721 Ventura Blvd
Encino, CA 91436
1 Review
Write a Review1 Review of Hector Navarro
July 08, 2011
I recently had some work done on my car at your dealership. I always take my car to a dealership for repairs and services beyond routine oil changes. I recently had a left strut break, which I re dealership. I always take my car to a dealership for repairs and services beyond routine oil changes. I recently had a left strut break, which I repaired along with some other things (brakes, etc.). I've had service done at the following MBZ dealers: Rusnak, Beverly Hills, South Bay, San Diego. I had the best experience at Mercedes Benz of Encino! I am thoroughly satisfied with your service. Because of Hector's, my service advisor, expert recommendations, I had some repairs done I would never have thought to do. I got my car back and I swear it is driving like New! Really! I really couldn't be happier. Thanks guys! PS..They give you a detailed report on your car showing everything they found wrong or needing repair/readjust/replace. It's a great tool to see what is malfunctioning and helps to prioritize what work you want done if you don't want to do everything on the report. I thought my car was driving rough because of its age. Hector told me what I needed to do to get it driving like new. He was right. You pay for what you get. I love you guys. More
Other Employees Tagged: Hector, Service Advisor