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Hector Madrigal
Refer Me
139 Reviews
Hector Madrigal is a seasoned Service Advisor at Chase Chevrolet, where he has been a dedicated member of the team since January 1998. With a wealth of experience as a journeyman technician, Hector brings a deep understanding of mechanics to his role as a service advisor. His bilingual ability to speak both English and Spanish has made him a valuable asset to the company, allowing him to effectively communicate with a diverse range of customers. Throughout his time at Chase Chevrolet, Hector has consistently demonstrated his commitment to delivering top-notch service and support to all of his clients
Read moreDealership Experience
27 yrs, 2 mos
Specialties & Trainings
Have been an auto tech at Chase Chevrolet from 1998 to 2012
139 Reviews
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139 Reviews of Hector Madrigal
January 31, 2025
Good service over all. Parts cost are outrageous. The tire and lube service is fantastic. Parts cost are outrageous. The tire and lube service is fantastic. More
by Patrick Hall
Verified CustomerOther Employees Tagged: Susanne Fuentez, Ana Herrera, Angel Aceves
January 30, 2025
My family and I have been coming to Chase Chevrolet for several years now since 1979 We put our faith in Chase Chevrolet. They are honest and nice quality vehicles. several years now since 1979 We put our faith in Chase Chevrolet. They are honest and nice quality vehicles. More
by Darlenezendejas
January 22, 2025
Good job Chase Chevrolet! you made my visit fast and easy and at a great price! you made my visit fast and easy and at a great price! More
by eibo.garcia
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
January 18, 2025
My truck was having some electrical issues so I took it to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but I was assigned with Hector this time. Hector came straight out telling me that I needed a new battery (which I had just replaced 1.5 years ago) before I even got the chance to tell him what the problem was. He did not listen to me nor keep me updated when my truck was being worked on. I ended up having to pay for more than I wanted (a transmitter/key fob when that wasn't what was wrong with my truck) and didn't even get the additional inspections I asked for. I asked for a print out of the 8-pt inspection with oil change, and he came back with some excuse saying that they have a new online database so the information wasn't inputted. How do I know it got done? What did I pay for? More
by a.hauschildt258
Other Employees Tagged: Nick Ely
January 09, 2025
Horrible customer service. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. More
by Roxy2o9
Other Employees Tagged: Matthew Constant, Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Elias Rodriguez, Kyle Stevens
December 15, 2024
Excellent communication and service every issue they always ready and knowledge to handle all customer needs thanks . I will be back with any needs for me. Thanks always ready and knowledge to handle all customer needs thanks . I will be back with any needs for me. Thanks More
by artflor1020
December 04, 2024
I really appreciate them and they are always nice. I feel comfortable with their work. I feel comfortable with their work. More
by janeroni
Other Employees Tagged: Nick Ely, Elias Rodriguez
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