Hector Jiminez | Page 6

Outstanding customer service , this my seventh Vehicle Outstanding customer service , this my seventh Vehicle with Eastchester dodge. Mr. Day, Hector Jimenez, Julio Nunez and Rob always assure that I rec Outstanding customer service , this my seventh Vehicle with Eastchester dodge. Mr. Day, Hector Jimenez, Julio Nunez and Rob always assure that I receive great service. When purchasing a vehicle i recommend the above names. More

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Buyer Beware! You need to go into this dealership with caution. Read everything and do not believe a word they say. They love to tack on fees for things that yo You need to go into this dealership with caution. Read everything and do not believe a word they say. They love to tack on fees for things that you did not agree to. Frauds. I will not be returning to them for another car. More

by KARURENA79 Verified Customer Verified Customer

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Due to the coronavirus pandemic we are not allowed inside the facility but they made sure we were well aware of the status of our cars and answered any questions, comments, and or concerns their customers ma the facility but they made sure we were well aware of the status of our cars and answered any questions, comments, and or concerns their customers may have! More

by b.marquez1003 Verified Customer Verified Customer

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Maggie Maggie Maggie. What can I say. Always helps me when in need especially in this pandemic. I can’t say enough. She is amazing I don’t understand why isn’t she the service manager. No one can perform when in need especially in this pandemic. I can’t say enough. She is amazing I don’t understand why isn’t she the service manager. No one can perform with such Professionalism and customer care at that place More

by elijah2819 Verified Customer Verified Customer

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Worst dealer i have ever been to in my life. A bunch of scammers waiting for someone to walk in so that they can greet them to xxxx. Unprofessional bunch of individuals that are all good for nothing. Pleas scammers waiting for someone to walk in so that they can greet them to xxxx. Unprofessional bunch of individuals that are all good for nothing. Please don’t ever buy from here ever. If I can save someone from Purchasing a vehicle from here I did my good deed. they sold me a 2020 Chrysler Pacifica that turns out to be a Big piece of .... they refused to take it back and forced me into a loan. Corporate is just as much help as the handy man at the dealer. I’m telling you if you want to dance with the devil go right ahead don’t say nobody warned you!!! I will be going to the Bronx news 12 as well as to fox 5 and all media sources that I can reach out to. This will not be the end of me! I won’t give up. Javier Echeverria, Lamar sales manager, Julio financial manager, Rob , service manager, Poor Hector Jimenez salesman really can’t blame , and biggest of all Katy Finn , are all good for nothing, stay away for the last time!!!! You will be scammed.. More

by Mr.Icey Verified Customer Verified Customer

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I really pleasure good with customer deal with me and they had good patient with me that I’m deaf and I really love my a car so much best they had good patient with me that I’m deaf and I really love my a car so much best More

by o_mendez2 Verified Customer Verified Customer

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The worst dealership ever brought a car from, they never paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there More

by DJCHRISICE1 Verified Customer Verified Customer

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This is the worst dealership ever, the services dept is crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr lat crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr later to one tire changed under the warranty and the other I was going to purchase. After 3 hrs I was told they didn’t have tires for my car and I would have to comeback next week and buy 4 new tires. That was the day of the snow storm that xxxx down the Bronx. I was trapped in the Bronx trying to get back home to Brooklyn in that condition, I had 3 bald tires and a doughnut tire. Needless to say I got into an accident. Also I have complained since purchased the vehicle that the right front tires makes a clicking sound and the car makes a light bang noise when I turn the wheel. I was told it’s nothing, but the suggested that I do a new brake job for 1500 bucks? How is that possible I just purchased the card? These guys lie and only care about the sale and how much they can get out of you for services. I will never recommend this dealership to anyone and as soon as can I can find someone to help I will go further. They can’t get away with treating people this way. More

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Fast and easy experience The guys really helped us out and got us in and out quickly. I left with a new 2019 GC, which to me is the best car I ever had. Thanks to hector and w The guys really helped us out and got us in and out quickly. I left with a new 2019 GC, which to me is the best car I ever had. Thanks to hector and will and the other guys that made this experience just as memorable as the first time. More

by veliz Verified Customer Verified Customer

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questions I have a few questions regarding my lease and I have called the office at least 4 times and left messages. No one returns my calls. I have a few questions regarding my lease and I have called the office at least 4 times and left messages. No one returns my calls. More

by BXMOM92 Verified Customer Verified Customer

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