Hector Gutierrez
Hector Gutierrez at Lou Bachrodt Chevrolet Coconut Creek
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Hector Gutierrez

Sales Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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17 Reviews

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17 Reviews

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17 Reviews of Hector Gutierrez

December 20, 2024

Dealership Rating
Employee Rating

BEWARE of their advertised price on cars. com. They DO NOT just add the $999 dealer fee and $495 electronic fee. They tried to add and additional $1900 for shop fees according to salesperson. More

by Gunner
Sales Price Transparency
Recommend Dealer
No

March 01, 2024

Dealership Rating
Employee Rating

Great service and good customer service I will recommend you guys see you next time More

by Josevillegass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Dealership Rating
Employee Rating

There are still policies that limit the customer's taste that determine the preference for one brand or another. the costs are high but the requirements for what is good are not fully covered (customer). More

by GAMBOA0710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 17, 2022

Dealership Rating
Employee Rating

The entire staff was amazing and professional. Gentleman's agreements are truly honored. The staff was courteous of our time and worked diligently throughout the process. More

by CCERDA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hederlano Oliveira, Renee Smith

Apr 20, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 18, 2022

Dealership Rating
Employee Rating

***HECTOR the SALES MANAGER IS A REAL JERK! !***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was More

by gvignola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your new Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Renee! We are very fortunate to have her on our team!!! Also, sorry for your experience with hector!!!

March 17, 2022

Dealership Rating
Employee Rating

Nice people fast and easy negotiation, great inventory even on this time were the cars are hard to find. More

by Asuescun10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 13, 2022

Dealership Rating
Employee Rating

Great experience, very professional, polite, and friendly, I have already bought one vehicle from dealer looking forward for another More

by jjdl82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Guillermo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 28, 2022

jjdl82 responded

Yes this was me jose deleon

October 22, 2021

Dealership Rating
Employee Rating

I recommend this place .I felling honestly respect and professionalism. 100%you gonna be satisfied. team management and sellers. nice people. and beautiful place to choose a quality car. 👍💯 More

by OMARACOSTADIAZ
Recommend Dealer
Yes

Other Employees Tagged: David Wise, Moe Shaheen, Dennis McKitty, Enri Mandili , MARY GOMEZ, JAY HILL, PATRICK O'FARRIL

Oct 25, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Omar, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 20, 2021

Dealership Rating
Employee Rating

Tahoe was 70,000 I put 5,388, $388 was for the tag 5k for down payment. My financial was 70,388 they even add the tag my amount financed. So freaking mad. Never again I’ll buy a car from u guys. More

by Jeffrey Torres
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Moe Shaheen, Dennis McKitty

Oct 25, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Jeffrey, We are sorry you are not happy with the pricing of your Tahoe. Remember there is tax and also dealer fees added to the grand total. The tag is always added to the total. Did you try and come back and have the salesperson or manager explain the numbers to you? We will do this.

October 13, 2021

Dealership Rating
Employee Rating

Hector and Dennis went above and beyond to deliver excellent service. We have one more vehicle that we are looking to buy so I know they will come through again. More

by DENISESOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis McKitty , Magela Kasparian

Oct 13, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet Sales! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

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