Hector Gonzalez

I brought my van here after getting an email about a recall with Dodge Caravans. The van is only at 18,000 miles and has been taken to the dealer for all services. Once I brought it to this location the recall with Dodge Caravans. The van is only at 18,000 miles and has been taken to the dealer for all services. Once I brought it to this location the van started to make grinding noises when changing gears from park to reverse etc. I called and let them know about my issues with the van after getting services done here and they want to charge me a $250 fee to just check it out. The van had never had any issues and is practically still new. I would also like to mention that once I came back to pick up my van they had blocked it in and made it impossible for me to even leave. I waited an hour until and older gentleman told me to just take it out myself. I refused as I felt that o might hit one of the other cars parked. He then told another worker to just move it and the worker refused as he said he would hit another vehicle. The older gentleman then says to him who cares if you hit a car it's already wrecked it doesn't matter. Even if my car has damage on one side I do not appreciate the way they were careless about moving my car. I really wish I would have gone to another service center but this was the closest to me. More

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Buen servicio y muy buena atencion y siempre preocupados por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita More

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