4 Reviews
Write a Review4 Reviews of Hector Cuerno
November 17, 2023
The service department was excellent! Mike the service rep.was great he explained everything they were going to do to my truck, I will definitely be using the service in the future. Than Mike the service rep.was great he explained everything they were going to do to my truck, I will definitely be using the service in the future. Thanks More
June 01, 2023
I came in for service on a recall item (roof rails). I had responded to email from Ford and set an appointment, but the national Ford call center failed to inform the dealership of my appointment. Whe I had responded to email from Ford and set an appointment, but the national Ford call center failed to inform the dealership of my appointment. When I arrived, they had no record of my appointment. Hector was very helpful and patient, as I was clearly frustrated. Hector got me in and fixed the recall issue within a few hours. Great service! More
May 24, 2023
Prompt, capable & courteous service that met the needs of the visit and offered clear alternative choices to control cost. the visit and offered clear alternative choices to control cost. More
Other Employees Tagged: Billy Simmons