Hector Arvizu

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002 Verified Customer Verified Customer

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Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. I like the video showing all the info. Have always taken my car there. More

by sharonludwig Verified Customer Verified Customer

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The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never be back here for any services. Cyrena Moreno the sales person yesterday had a look in eyes that seemed wasn’t genuine and almost seemed guilty when I caught her speaking to the mechanic as I rounded the corner to let them know I would be needing my car back asap. Hector one of the repairmen came out to let me know they had performed the oil change and asked if I wanted a car wash which I affirmed yes I did before paying for that service only. Cyrena never apologized to me for making me feel uncomfortable in her raw approach to convincing me of further repairs. I told her I believed she is a good person but that she made me very uncomfortable and that’s why I will never go back to this dealership. More

by mprata0 Verified Customer Verified Customer

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Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs very knowledgeable. Always going above and beuond to take care of my needs More

by CRAIGPURKIS Verified Customer Verified Customer

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The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More

by jakegroeniger Verified Customer Verified Customer

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Real life heroes out there. Feel safe and secure in the car. And front office as well. Feel safe and secure in the car. And front office as well. More

by Name Verified Customer Verified Customer

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Leasing was easy with friendly and knowledgeable staff. My first service visit was easy and quick. The waiting area was large and very clean. Great place. My first service visit was easy and quick. The waiting area was large and very clean. Great place. More

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The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with the best price for tires considering it’s. Lease vehicle and I have a little over a year left. More

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Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More

by BETOMENDOZA23 Verified Customer Verified Customer

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Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. More

by deanrschultz Verified Customer Verified Customer

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