Hector Arvizu
Hector Arvizu at Capistrano Mazda

Hector Arvizu

Mazda Shop Foreman/Master Technician

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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60 Reviews
not yet
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60 Reviews

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60 Reviews of Hector Arvizu

May 15, 2025

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The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More

by jakegroeniger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review! Thank you, Capistrano Mazda

May 07, 2025

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Real life heroes out there. Feel safe and secure in the car. And front office as well. More

by Name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 29, 2021

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Leasing was easy with friendly and knowledgeable staff. My first service visit was easy and quick. The waiting area was large and very clean. Great place. More

by Marbala4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg, Tom Deering, Harry Haber, Michelle Jaime , Kate Bolstad, AJ Jamshidi, Ryan Moot

Aug 04, 2021

Capistrano Mazda responded

Thank you for sharing your overall positive experience with us, it's nice to hear that our staff was friendly and knowledgable as we try to treat all customers like family. Kate

July 15, 2021

Dealership Rating

The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with More

by Julee71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector initially on the phone I believe and I Don’t remember it was a young guy

March 25, 2021

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Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More

by BETOMENDOZA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena , Alex Hernandez, Hugo Diaz

Mar 26, 2021

Capistrano Mazda responded

Thank you, Beto, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hugo and our team, and we look forward to working with you again. Kate

March 01, 2021

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Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. More

by deanrschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Mar 01, 2021

Capistrano Mazda responded

Dean, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Kate

February 17, 2021

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My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More

by fkephart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Feb 17, 2021

Capistrano Mazda responded

Thank you for sharing your feedback. We appreciate your business and our team looks forward to serving you again soon! Kate

February 05, 2021

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Employee Rating

Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit More

by STACI_KLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Moreno

Feb 06, 2021

Capistrano Mazda responded

Thank you for the kind words for Cyrena and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 31, 2021

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From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl More

by dcpease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering, Lou Bastiaans, Edward Rodriguez, Diego Blakely, Cyrena Morena , Ben Deming, Alex Hernandez, AJ Jamshidi

Feb 01, 2021

Capistrano Mazda responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

January 02, 2021

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Employee Rating

Excellent service. I have been coming here for years as well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a t More

by Extremely Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Jan 03, 2021

Capistrano Mazda responded

Thank you for the kind words for Hector, Cyrena, and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

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