
Dealership Experience
6 yrs, 9 mos
Industry Experience
9 yrs
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Heather Willis
March 23, 2025
I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspectio It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or one deep pot hole/man whole, I would’ve lost my life. Right side track bar xxxx near fell apart. Right now I am at the point of reaching out to for legal help. I’ve called Hyundai numerous times to speak to the manger and I am still waiting on a returned call. It’s been five months since I’ve asked to speak to a manager again. Let me not leave out a small tiny crack is on the windshield when it arrived. I traded in my vehicle and wish like xxxx I didn’t. i will not be taking this post down. Therefore, do not call and ask me to remove it like you did the first and second time. My response to Hyundai will be the same response I’ve received from them through this whole nightmare. NOTHING!!! This review is from the date of purchase till now, March 23, 2025. More
Other Employees Tagged: Joe Carey, Darien Steele, Christopher Weiss, Simon Roese, Falica Ellis, Mohamed Essa, Raymond Hobeika, Stacia Bokhoven, Lindsey Biswas , General Manger & Used Car Sales Manger
June 17, 2024
The service here at brand Hyundai is great! They are quick knowledgeable and fairly priced! It was great working with Dave for my last service! They are quick knowledgeable and fairly priced! It was great working with Dave for my last service! More
Other Employees Tagged: Dave
May 25, 2024
Donal Seufzer is a phenominal service representative Always keeping the customers first. A great person to work with. Always keeping the customers first. A great person to work with. More
Other Employees Tagged: Jason Almeida, Michael Irizarry , SELENA PALACIOS, Donald Seufzer
May 19, 2024
It was all great except hold long we had to wait for the cleaning of the car cleaning of the car More
Other Employees Tagged: Jason Almeida, Stefano Santini , Marcus Lugo, Matthew Mellquist
January 17, 2024
Great sales people and great finance people. No hard pressure tactics. A pleasure to work with. No hard pressure tactics. A pleasure to work with. More
Other Employees Tagged: Stefano Santini
November 11, 2023
I visited this dealership on Thursday, November 9 with the expectation of upgrading my 2020 Hyundai Santa Fe. I found my salesperson very pushy and unfriendly. He treated me as though I was a child. I als the expectation of upgrading my 2020 Hyundai Santa Fe. I found my salesperson very pushy and unfriendly. He treated me as though I was a child. I also spoke to a manager on the floor who was also dismissive. I walked out very unhappy with the professionalism. Subsequently, I went next door to Ferman Mazda and purchased a 2023 CX-5. Ferman’s people are very mature, friendly, and respectful. Hyundai has lost my family’s business for life. More
Other Employees Tagged: Joe Rivas
October 31, 2023
Hyundai is my go to my cars, and my family, the services he good and the people are very friendly. he good and the people are very friendly. More
Other Employees Tagged: Nikki Degraffenreid , Bo Engel, Josh Kawcak
September 09, 2023
Great customer service. It made my purchasing experience easier. Would highly recommend the dealership. Thanks It made my purchasing experience easier. Would highly recommend the dealership. Thanks More
Other Employees Tagged: Mario Otero, Greg Bryant, Darien Steele
