Heather Vivrett
Heather Vivrett at Autohaus BMW
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Heather Vivrett

Finance Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
243 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

28 yrs, 4 mos

Languages Spoken

English English

4.9

243 Reviews

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243 Reviews of Heather Vivrett

November 21, 2024

Dealership Rating
Employee Rating

My contact, Brandy Wise was professional and very committed to helping me through the entire process. More

by Krista S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandy Wise

Nov 21, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 20, 2024

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Employee Rating

Lack of respect for me. Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a per More

by Jak8018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 20, 2024

Jak8018 responded

On day of delivery they weren't ready for me. You should have called and told me you were running late. Lots of waiting and still am waiting for the second key. Maybe by this Friday.... so I am told.... I feel like I am being played.... so sad. Totally different from the first time I bought from this dealership... There will not be a third time or a recommendation.

November 18, 2024

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Employee Rating

Great service, professional staff. Made buying a new car easy. Also they have great cars More

by PAULPHPRINCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Harness

Nov 18, 2024

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for using us for your new car purchase. We appreciate your business and hope to be of service again.

September 27, 2024

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Employee Rating

The staff at Autohaus are all great. They make the purchase process super smooth. Bob Dedert is the reason I have returned to your dealership so frequently. More

by arrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert , The tech person was also very good.

Sep 27, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are please to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus!

July 02, 2024

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Employee Rating

The dealer was able to get the desire vehicle for shipped here as requested ok More

by Pep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Brad Mares

Jul 02, 2024

Autohaus BMW responded

Thanks for the review! We're thrilled that you were satisfied with our services and special delivery. Your feedback is appreciated, and we hope to be of help in the future!

June 23, 2024

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5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable More

by Stevemess913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson, Trey Starnes

Jun 24, 2024

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We look forward to seeing you next time!

March 02, 2024

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Employee Rating

Clean friendly and knowledgeable people with good overall service Especially helpful was finance and how to use new car services More

by Regnier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares , Zack Forister

Mar 07, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff, Thank you for choosing Autohaus!

February 13, 2024

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Employee Rating

I have been dealing with Authhaus BMW since 2009; I'm on my 4th BMW. There are several BMW dealers in St. Louis, but they are the best. They treat their customers like royalty and deliver on everything th More

by MLM STL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Feb 14, 2024

Autohaus BMW responded

Thanks for the 5-star review! We appreciate your loyalty to Autohaus BMW. We are glad to hear we provides top-notch service, and we appreciate the feedback and would love to work with you again!

January 19, 2024

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Employee Rating

Everyone was very gracious and helpful. We stopped in to "just look" at a specific vehicle and ended up purchasing it that day! Nick was very polite, very knowledgeable and not once did we More

by tcdavis70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic , Zack Forister

Jan 19, 2024

Autohaus BMW responded

Thanks for the 5 - star review, and your gracious words! We're delighted to hear you enjoyed our services. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

January 18, 2024

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Employee Rating

I had a very positive experience working with the team at Autohaus. Jens was a pleasure to work with and Ashley at the Genius Bar was knowledgeable and excellent. More

by kathyclawton
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Ashly Crumel

Jan 19, 2024

Autohaus BMW responded

Dear Kathy, thank you for the 5 - star review!. We are thrilled to hear that you had a great experience with us and look forward to working with you again!

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