Heather Swanson

First oil change the technician spilt oil all over my engine. Second oil change I requested a car wash which wasn’t done. Third time they had my vehicle 24hrs didn’t fix the problem that’s under warranty engine. Second oil change I requested a car wash which wasn’t done. Third time they had my vehicle 24hrs didn’t fix the problem that’s under warranty and I had to ask for it to be washed. Wouldn’t a dealership want there vehicles to look nice on the highway??!! Crappy service all around! Valley Group is a horrible operated company. When they were in Waconia I experienced the same service. More

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The Service team did an admirable job of addressing the maintenance issues that I raised at the time that I scheduled the appointment. The inspection indicated the possibly of replacing the cabin air filt maintenance issues that I raised at the time that I scheduled the appointment. The inspection indicated the possibly of replacing the cabin air filter. I had the work performed as I felt that air recirculation was somewhat odoriferous. Heather Swanson is a credit to Scott Scoller’s service team. My only complaint is that I was at Valley Buick GMC for nearly 4 hours. More

by billsbygpw Verified Customer Verified Customer

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Troubleshooted my car quickly, followed up with the resolution and ordered the part the same day. It was unclear if the part would be available to us, but within two days received a text message that t resolution and ordered the part the same day. It was unclear if the part would be available to us, but within two days received a text message that the part was in, and that same day they were able to make the repair. More

by elbou002 Verified Customer Verified Customer

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Everyone is always happy to help and getting work done on time. Thanks for your hard work time. Thanks for your hard work More

by natascha.netland Verified Customer Verified Customer

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Great service. They know what you need and fix the problem. They will Call first before they fix it. They know what you need and fix the problem. They will Call first before they fix it. More

by joejbian Verified Customer Verified Customer

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Awesome as always Good quick service as always and my Truck was ready before the time it was promised Truck was ready before the time it was promised More

by Kindyman Verified Customer Verified Customer

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Always great service. Removed a nail in my tire in under an hour on a busy day. Even gave me a lift home from the dealership. Everyone is attentive, and friendly....even t Removed a nail in my tire in under an hour on a busy day. Even gave me a lift home from the dealership. Everyone is attentive, and friendly....even the cashier! And I adore Heather. She always gladly checks my tires for me when I come in. More

by Debbie Verified Customer Verified Customer

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Great job getting me in and out for a tire balance after getting a last minute appt getting a last minute appt More

by sdbrace55 Verified Customer Verified Customer

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Efficient and friendly and cordial and nice and respectful. The oil change is kind or spendy compared to others. respectful. The oil change is kind or spendy compared to others. More

by scfavre Verified Customer Verified Customer

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I have gone to this location for service many years and have been very impressed with the service. On different occasions last minute issues have been expedited. Will recommend. have been very impressed with the service. On different occasions last minute issues have been expedited. Will recommend. More

by dianneyutkogeorge Verified Customer Verified Customer

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