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Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
324 Reviews
4.7

324 Reviews

Write a Review

324 Reviews of Heather Swanson

January 03, 2025

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Employee Rating

All services are consistently performed as expected, so the product is reliable. At my last service experience with this dealer, the staff was cold at best, but the initial word that comes to mind is “rude More

by a.elder.ae
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Recommend Dealer
Yes
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January 02, 2025

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Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Scott Soller, Tom Stensrud

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Jan 02, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

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Employee Rating

I have been a customer for many years and have never been disappointed with the service department More

by jpbr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud , Casie

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Jan 03, 2025

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s great to hear that you are consistently satisfied with our service department. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 30, 2024

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Employee Rating

I have been very happy with the dealership. The people are very helpful and kind. I feel my deal was fair and the service I recently received was quick and friendly. More

by RSMITH2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Jan 02, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing helpful and friendly service, and it's rewarding to know that you felt your deal was fair and that our service met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 29, 2024

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Employee Rating

Great service. Very helpful. Patient. Kind. Would recommend Valley to anyone. The commercials on the radio for Valley are true! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Dec 30, 2024

Valley Buick GMC responded

Thank you for your kind review, Dave! We truly appreciate your feedback and are thrilled to hear that you received great service at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to welcoming you back again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 26, 2024

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Employee Rating

Why does it take over an hour to get an oil change? Another issue that I experienced was trying to get a tire that was leaking air (would go flat over night) repaired on a Saturday and was told to c More

by buetowmd
Recommend Dealer
No
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Dec 27, 2024

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the time it took for the oil change and the inconvenience with your tire repair. We strive to provide efficient service at Valley Buick GMC of Apple Valley and it seems we may not have met your expectations during your visit. Your comments are valuable, and we encourage you to reach out to us directly so we can address your concerns and improve our service. We appreciate your input and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 26, 2024

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Employee Rating

I like the service, they are very friendly, thank you for helping me with the problem of the air pressure in the tires. More

by agustin.blas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stensrud

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the friendly service at Valley Buick GMC of Apple Valley. It's great to know we could assist you with the air pressure in your tires. If you need any further assistance, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

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Employee Rating

Been using this dealer for over 20 years that alone should say why i have stayed with them More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your incredible loyalty over the past 20 years! We truly appreciate your trust in Valley Buick GMC of Apple Valley. It means a lot to us to have customers like you. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

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Employee Rating

Great people Get things done. Scott takes care of things and really knows cars Been coming for years More

by bjmckeand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with us at Valley Buick GMC of Apple Valley over the years. It's fantastic to know that Scott has provided you with excellent service and expertise. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 24, 2024

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Employee Rating

They were punctual and courtesy Went the extra mile to keep the interior of the vehicle clean More

by Schroedermark25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Valley Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and we’re glad to hear that their punctuality and attention to detail made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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