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Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
434 Reviews
4.7

434 Reviews

Write a Review

434 Reviews of Heather Swanson

April 11, 2025

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Employee Rating

Easy in easy out on time delivery had no issues or problems will be back More

by dmberda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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April 10, 2025

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Employee Rating

Very friendly the whole team. Thank you for the excellent service. I am done ✔️now More

by donbonwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud , Don't know management people.

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Apr 10, 2025

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had an excellent experience with our team at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

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Scott is very courteous and very customer responsive. Takes good care of his customers. He’s my go-to guy when I need to schedule any service work. More

by Scott Honeyman
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Apr 10, 2025

Valley Buick GMC responded

Thank you for your review, Scott! We're glad to hear that you have had a positive experience with our team at Valley Buick GMC of Apple Valley. We take pride in providing excellent customer service, and it's great to know that you find our responsiveness helpful. If you need anything in the future, don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

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I could not believe how awesome the Parts Department handled all of my needs and Heather was extremely helpful. More

by mswaney0
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Recommend Dealer
Yes
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Apr 08, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our Parts Department, especially Heather, was able to assist you so well. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it’s great to know we met your needs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Employee Rating

Great service. Fair pricing and no surprises. Consistent on wait times. Friendly and skilled service staff. More

by dnovak07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Apr 07, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and fair pricing at Valley Buick GMC of Apple Valley. It's fantastic to hear that you found our service staff to be friendly and skilled, and that you experienced consistency with wait times. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Trustworthy and customer focused; very efficient and was able to get oil change scheduled on short notice. More

by dmnels77
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Recommend Dealer
Yes
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Apr 07, 2025

Valley Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We greatly appreciate your kind words about our customer-focused service and efficiency at Valley Buick GMC of Apple Valley. We're glad we could accommodate your oil change on short notice. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Great service and friendly and knowledgeable staff. Would highly recommend Valley! Service was finished on time. More

by megscarslen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Apr 07, 2025

Valley Buick GMC responded

Thank you for your wonderful feedback, Meg! We’re thrilled to hear you had a great experience with our friendly and knowledgeable staff at Valley Buick GMC of Apple Valley. Timely service is important to us, and we appreciate your recommendation. We look forward to welcoming you back for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Employee Rating

Very friendly. Addressed my needs. Efficient as well. A great experience. No snacks in the waiting area though. 😊 Most places I go to have something. But everythin More

by dmccorm663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Valley Buick GMC of Apple Valley and that our team was friendly and efficient in addressing your needs. We appreciate your feedback regarding the waiting area snacks and will take it into consideration. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

Apr 08, 2025

dmccorm663 responded

Keep up the good work!!!

April 07, 2025

Dealership Rating
Employee Rating

Consistently great service and great people. Heather always makes sure things are done right and our vehicle is in top running order. More

by Thomas Lindsay
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Valley Buick GMC responded

Thank you, Thomas! We truly appreciate your kind words about Valley Buick GMC of Apple Valley and are thrilled to hear about your consistent great experiences. Heather is indeed a valuable member of our team, and we're glad she ensures your vehicle is running at its best. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

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Employee Rating

Always friendly & knowledgeable. Great staff & mechanic. I like the location & everyone is always available to answer questions. More

by maxine.sieben7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Tom Stensrud, Joel Mullett

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Apr 07, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly and knowledgeable at Valley Buick GMC of Apple Valley. It's our goal to be available and helpful to our customers, and we're glad you had such a positive experience. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

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