Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
285 Reviews
4.7

285 Reviews

Write a Review

285 Reviews of Heather Swanson

November 23, 2024

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Employee Rating

Great service as always and very good communication while you are waiting for service to be completed More

by jlcpratt
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

November 22, 2024

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Exelent service, nice,people,. ,speak. Spanish, very feast job,I recomended,good.comunicacion,good shop! More

by Raul hernandez
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Recommend Dealer
Yes

November 22, 2024

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The service staff were amazing and the amount of time I had to wait was minimal. Great experience overall! More

by ecolosim
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the service staff at Valley Buick GMC of Apple Valley and that your wait time was minimal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

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Heather does a fantastic job. I can always count on her. Keep up the good work! More

by Pascal
Recommend Dealer
Yes

November 21, 2024

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They are very helpful and quick and efficient. Always super friendly and communicative about what is happening. More

by katarinawerner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Nov 22, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found the team at Valley Buick GMC of Apple Valley helpful, quick, and efficient. It’s great to know that our friendly communication made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

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From the welcome I received to the service they performed on my truck, I’ve always been very happy with the service I received from them. The follow up from them was very nice to get . More

by boedj
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you've always been happy with the service you've received at Valley Buick GMC of Apple Valley, especially for your truck. Our team strives to provide excellent service and meaningful follow-ups, so your kind words are truly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

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Overall good experience. Service staff not that friendly. Not super satisfied with the fix solution and result. More

by sam.magureanu
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Recommend Dealer
Yes
Nov 21, 2024

Valley Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your thoughts on your experience at Valley Buick GMC of Apple Valley. While we're glad to hear you had an overall good experience, we understand your concerns about the service staff and the solution provided. Please feel free to reach out to us directly so we can work towards addressing your concerns and ensuring your satisfaction. We value your input and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

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Excellent service department has been taking care of my vehicles for over 30 years. Always give me quality service More

by GATOR-TC
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Nov 21, 2024

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 30 years. It’s wonderful to hear that you consistently receive quality service from our team. We look forward to continuing to take care of your vehicles for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

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Work done on time as they promised and explained what had been done to the vehicle More

by gneubauer1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

Nov 21, 2024

Valley Buick GMC responded

Thank you for your review! We're glad to hear that the work on your vehicle was completed on time and that our team provided a clear explanation of the services performed. At Valley Buick GMC of Apple Valley, we strive to keep our customers informed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

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Repaired issue with my tire in a prompt manner. Vehicle was finished in good quality More

by mikeneeley2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that we were able to repair your tire promptly and to your satisfaction. At Valley Buick GMC of Apple Valley, we strive to provide high-quality service. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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