Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
371 Reviews
4.7

371 Reviews

Write a Review

371 Reviews of Heather Swanson

February 04, 2025

Dealership Rating
Employee Rating

She was not at all friendly. Felt bad having to make her work maybe bad day More

by STEVEKNAPMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Soller, Tom Stensrud

February 04, 2025

Dealership Rating
Employee Rating

I was treated as if I were family ! ! Everybody was incredibly professional and helpful and my oil change was expedient. More

by terk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

February 04, 2025

Dealership Rating
Employee Rating

Heather is like family takes great care of us and we leave laughing 😆 top notch More

by jayme.reinisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Wickenhauser, Tim Condon

February 04, 2025

Dealership Rating
Employee Rating

I am very happy with the service and honest assessment of the repairs that are needed and what the priorities of work are. More

by wschuett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you are happy with the service you received at Valley Buick GMC of Apple Valley. Our team strives to provide honest assessments and prioritize work effectively for our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

Dealership Rating
Employee Rating

Service appointment was timely, friendly, and professionally completed. Repairs to my vehicle were completed in a timely manner. Heather arranged for a loaner vehicle when it was discovered the More

by nstmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Heather was able to assist you with a loaner vehicle and that your repairs were completed in a timely and professional manner. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 03, 2025

Dealership Rating
Employee Rating

The service department was ready for me when arrived on time and took my vehicle right in for service. They were courteous and listened to what I needed done. Service was done properly and promptly. More

by thecarpentershop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Feb 05, 2025

Valley Buick GMC responded

Thank you for your kind review! We're thrilled to hear that our service department at Valley Buick GMC of Apple Valley was able to meet your needs efficiently and courteously. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 02, 2025

Dealership Rating
Employee Rating

Valley is the best car dealership in the the metro. Sales people and the service department are what keep my cars in like new condition. More

by MGSTEPHENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you consider Valley Buick GMC of Apple Valley the best car dealership in the metro. Our sales team and service department work hard to ensure your vehicles stay in like-new condition. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Dealership Rating
Employee Rating

Customer service is the very Key to the success of the company. I feel that you have great Customer Service. More

by Debbiesojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Valley Buick GMC responded

Thank you for your wonderful review, Debbie! We appreciate your recognition of the importance of customer service, and we're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Dealership Rating
Employee Rating

Heather Swanson knows her stuff. Based on the explanation of my problem, she told me what was wrong with my vehicle even before the mechanics got a look at it. And she was right! More

by dexmar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Feb 03, 2025

Valley Buick GMC responded

Thank you for your wonderful review of Valley Buick GMC of Apple Valley! We're thrilled to hear about your positive experience with Heather and our service team. It's great to know that she was able to diagnose your vehicle's issue accurately and set you up with a loaner vehicle. We appreciate your continued trust in us for your service needs. We look forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Dealership Rating
Employee Rating

Valley Buick has a great service and staff. They take the time to listen. Great job More

by dave.romig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

Feb 03, 2025

Valley Buick GMC responded

Thank you for your wonderful review, Dave! We appreciate your kind words about our service and staff at Valley Buick GMC of Apple Valley. It's fantastic to hear that you felt heard and valued during your visit. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

1
...

Dealership Inventory (273 Vehicles)

used 2018 Hyundai Santa Fe Sport car, priced at $14,900
2018 Hyundai Santa Fe Sport
used
Twilight Black exterior
Automatic
Front-wheel Drive
used 2022 Chevrolet Equinox car, priced at $27,900
2022 Chevrolet Equinox
used
Cherry Red Tintcoat exterior
Automatic
Front-wheel Drive
used 2007 Cadillac Escalade ESV car
2007 Cadillac Escalade ESV
used
White Diamond exterior
Automatic
All-wheel Drive
used 2021 Buick Encore car, priced at $20,900
2021 Buick Encore
used
Summit White exterior
Automatic
All-wheel Drive
new 2025 Buick Envision car, priced at $43,735
2025 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
new 2025 Buick Encore GX car, priced at $32,625
2025 Buick Encore GX
new
Summit White exterior
Automatic
All-wheel Drive