Heather Sauer

My 2022 Tundra had a recall on the engine. I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me abo I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me about my vehicle recalls. Billy introduced me to Matt, the manager of service. When I met him, he explained what would happen and provided me the time it would take to complete the work. He had a listening ear to another concern I had about plastic Toyota was using on parts of the seat, which everyone with a 2022 Tundra is aware of. When I picked up my vehicle that issue was taken care of also, to my surprise. I bought the vehicle in Texas but now live in the Carolinas and Scott Clark Toyota will be my go to for service moving forward. All my work was completed in a day and a half. Thank you Matt for all you over see, and the mechanics that completed the job. Scott Clark’s team did a great job with customer service Sincerely Alex V. More

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Always does outstanding work on my truck. They keep you updated and informed of the status of your truck They keep you updated and informed of the status of your truck More

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Very responsive to what i needed. Took my truck in without an appoitment andreally did a great job evaulating what i needed and staying in touch throughout the whole process. Took my truck in without an appoitment andreally did a great job evaulating what i needed and staying in touch throughout the whole process. More

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The Assistant Service Manager Heather, as always, attended to the needs of my vehicle swiftly and efficiently. Her demeanor is always personable and professional initially and throughout the whole se attended to the needs of my vehicle swiftly and efficiently. Her demeanor is always personable and professional initially and throughout the whole service experience. More

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Had a dead battery and Haley worked with me to get my car towed into the dealership and fixed and ready the next day. She went over and above to make everything happen. Big Thanh you towed into the dealership and fixed and ready the next day. She went over and above to make everything happen. Big Thanh you More

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Heather, who checked my car in, was very courteous and professional. The technician identified a minor problem which I will return to get repaired. professional. The technician identified a minor problem which I will return to get repaired. More

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Scott Clark Toyota is expensive but knowledgeable. It is also extremely busy. I rarely make it out in less than two hours and hundreds of dollars It is also extremely busy. I rarely make it out in less than two hours and hundreds of dollars More

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This dealership never disappoints. They always renders superior service. Heather Saucer is a fantastic assistant service manager. She is not only professional and knowledgeable, person They always renders superior service. Heather Saucer is a fantastic assistant service manager. She is not only professional and knowledgeable, personable. It is a pleasure being served by her. More

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Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. I appreciate the cheerfulness of the employees. Thank you. More

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The service was quick and easy. Nice area to relax and wait while the service was being completed. Nice area to relax and wait while the service was being completed. More

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