Heather Pauquette

I bought a Subaru Outback from them with only 8,000 miles on it. The fuel pump was recalled and replaced at 20,000 miles. I also purchased the extended warranty for 6 years 100,000 miles. The vehicle current on it. The fuel pump was recalled and replaced at 20,000 miles. I also purchased the extended warranty for 6 years 100,000 miles. The vehicle currently has only 40,000 miles on it. I was recently left stranded in the middle of the road when I stalled at a 6 lane intersection. I called Subaru to make a claim. They claimed they have no record of my coverage. I called Lundgren who gave me my coverage number, but little assistance beyond that. I have gotten bounced back and forth from Subaru to the dealership for days. I have spent hours on the phone and no one wants to take any ownership of the issue. I am left with no vehicle and an extended warranty plan that seems to be essentially useless. I expected much more from Subaru and from the dealership. I am so disappointed in the lack of service. More

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Kevin, Heather and Pete were a pleasure to work with, resulting in one of the quickest and easiest car purchases I've experienced. I'll be back. resulting in one of the quickest and easiest car purchases I've experienced. I'll be back. More

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This is a couple of months later, sorry! Kevin was one This is a couple of months later, sorry! Kevin was one of the best salesman I’ve ever worked with. As far as the cars features, He explained everyt This is a couple of months later, sorry! Kevin was one of the best salesman I’ve ever worked with. As far as the cars features, He explained everything completely, and would go over it a few times when I wasn’t getting it. He had the car waiting for me to test drive warmed up too. He was just fun to deal with More

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Ted Free is the man! He will find you the car you want that fits your budget..even if it's not a Subaru. Absolutely in love with my new Charger!! Everybody at this dealership is helpful and friendly, from that fits your budget..even if it's not a Subaru. Absolutely in love with my new Charger!! Everybody at this dealership is helpful and friendly, from the sales department to the finance department. This is the second car I have purchased from this dealership, and both experiences were easy and hassle free. More

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I was looking to buy my first car and Lundgren Subaru made it a smooth and enjoyable experience. Ted Free first helped me over the phone and answered all of my questions. When I got to the dealership, he made it a smooth and enjoyable experience. Ted Free first helped me over the phone and answered all of my questions. When I got to the dealership, he continued to help me through the whole process. Everyone was very friendly and helpful. Heather Pauquette really took her time to make sure I understood the details which was greatly appreciated. Overall, it was a great experience and I enjoyed working with the people at Lundgren Subaru! More

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This is my fourth Subaru that Ted free sold me. He got me a car when no one else would. He has gone up and beyond my highest exspectation Thank you Suby dude me a car when no one else would. He has gone up and beyond my highest exspectation Thank you Suby dude More

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Fast and smooth purchase of my new Subaru.Heather Fast and smooth purchase of my new Subaru. Heather Pauquette had done everything for me so I didn’t have to deal with much paperwork at all. Awesome Fast and smooth purchase of my new Subaru. Heather Pauquette had done everything for me so I didn’t have to deal with much paperwork at all. Awesome experience. Thank you More

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Makes your work experience one of the best where you Makes your work experience one of the best where you actually look forward to coming to work. Very understanding and compassionate as well. Definitel Makes your work experience one of the best where you actually look forward to coming to work. Very understanding and compassionate as well. Definitely my favorite manager I've ever had. More

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