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Heather Mattice
Refer Me
Heather Mattice
My CPO Service Advisor
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
311 Reviews
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311 Reviews
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311 Reviews of Heather Mattice
April 13, 2023
Staff is always friendly and ready to assist the customer with all their vehicle needs. with all their vehicle needs. More
by ernestbentz
Other Employees Tagged: Amanda Opalek, Javid Zahir, Olivia Kasper , Taylor Briggs, Bri
April 05, 2023
The crew at My Auto Import Center are the best. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. More
by stackm
Verified CustomerOther Employees Tagged: Steve Devries, Mike Geesaman
March 22, 2023
This was supposed to be first service! ! Vehicle is 4 months old. Less than 2500 miles. Would not do oil change because had to have10000 miles but needed to be done in the first year??? Tru ! Vehicle is 4 months old. Less than 2500 miles. Would not do oil change because had to have10000 miles but needed to be done in the first year??? Truck won’t have 10000 miles in first year!!! No oil change but told truck needs front end alignment!!! Out the door, work complete in less than 15 minutes!!!!! NEVER GO BACK!!! SORRY I BOUGHT THIS TRUCK ESPECIALLY FROM THIS DEALER!!! More
by 1938hunter
Other Employees Tagged: Olivia Kasper
March 18, 2023
Ella needs to at least try to know her customers and their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the computer if you look it should I paid for a high end warrenty More
by CCE0123
Other Employees Tagged: Heather Marciniak, Ella Randall
February 28, 2023
They are professional and very helpful and polite people. Did not spend much time in service because jobs were done so quickly. Did not spend much time in service because jobs were done so quickly. More
by FILE62
Other Employees Tagged: Olivia Kasper , Heather Marciniak
February 09, 2023
What a Joke this place is. .. From the Service Department to Sales. The young man that work with in sales was fantastic. I chose to not do a survey because I didn't want it to .. From the Service Department to Sales. The young man that work with in sales was fantastic. I chose to not do a survey because I didn't want it to hinder the guy salesman. The Sales Manager is very condescending when talking to customers. I have experienced the same when working with the service department, they act like they are never wrong. Something will have to drastically change to ever get me back in the doors of this dealership. Fundamental flaws from the top down. More
by luNA
Other Employees Tagged: Mike Geesaman, Javid Zahir, Sam Six , Heather Marciniak, GEASMAN
January 15, 2023
Best service department ever, very professional, very friendly. These guys rock, will always return for service. friendly. These guys rock, will always return for service. More
by sstrach
Other Employees Tagged: Beth Smith, Glory Abiertas, Kim Kreuter, Olivia Kasper , Taylor Briggs, Heather Marciniak, Ella Randall
December 20, 2022
Service Department has excellent people skills & do a great job servicing my car. Very fast. great job servicing my car. Very fast. More
by jimjago
Other Employees Tagged: Beth Smith, Glory Abiertas, Olivia Kasper , Heather Marciniak, Ella Randall
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