Heather Deritis

Sales and Service personnel work to ensure customer satisfaction. Setup callbacks and keep customer informed towards resolution of issues. satisfaction. Setup callbacks and keep customer informed towards resolution of issues. More

by BILL.SWINEHART Verified Customer Verified Customer

Report | Print

Everything works seamlessly. Heath is fantastic, always remembers me, we chat, knows exactly what is needed that day and is aware of my time because I am usually needing to pick Heath is fantastic, always remembers me, we chat, knows exactly what is needed that day and is aware of my time because I am usually needing to pick up my kids at a certain time. Facility is clean, loaners are great and if you need to wait, lobby has everything you need for an unexpected time out. . More

by Leaseanx5 Verified Customer Verified Customer

Report | Print

Heather was very helpful with everything from the beginning and everything has been perfect with my X3 since being serviced beginning and everything has been perfect with my X3 since being serviced More

by chris Verified Customer Verified Customer

Report | Print

The repair service was fine. My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of po My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of pollen that covered it. More

by rodrod1 Verified Customer Verified Customer

Report | Print

The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More

by MARO1953 Verified Customer Verified Customer

Report | Print

Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a business. It's crazy that you're passing along these fees to me. More

by drsalladino Verified Customer Verified Customer

Report | Print

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your dealership. More

by ESTEGER Verified Customer Verified Customer

Report | Print

Good customer service and inspection was outstanding because they found that I needed additional repairs thanks because they found that I needed additional repairs thanks More

by dashon1125 Verified Customer Verified Customer

Report | Print

Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. Love my car and this dealership more and more each visit. More

by HDERITIS0 Verified Customer Verified Customer

Report | Print

Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More

by STARRBARR12 Verified Customer Verified Customer

Report | Print