Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan

SERVICE MANAGER

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
370 Reviews
4.6

370 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

370 Reviews of Hazem Radwan

October 20, 2024

Dealership Rating
Employee Rating

Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

October 07, 2024

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Employee Rating

Had issue with my 2013 Expeditions power folding mirrors. Collins and Joe the Tech were able to quickly find issue and get mirrors working in the same day. As always never a disappointment at Dana Ford Licl More

by Marauder
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collins and Joe were able to resolve the issue with your mirrors so efficiently at Dana Ford. Thank you for trusting us with your vehicle needs!

September 29, 2024

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Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
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Recommend Dealer
No
Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

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Pleasure to deal with. No surprises very professional. Impressive clean and friendly. Highly recommend to everyone. More

by ddavis1201
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Recommend Dealer
Yes

Other Employees Tagged: John Daly

Sep 09, 2024

Dana Ford Lincoln responded

Thank you for the high praise! We're delighted to hear that your experience at Dana Ford was professional and pleasant. We appreciate your recommendation!

July 06, 2024

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The best service department there is. Thanks for the best service out there. They all help out from start to finish More

by HAZMAN78
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, John Daly, Keith Curran , Collin Romer , Jessica Barbaria, Joseph Castera , John Lomando, Theresa McMahon, Steve Riccardone

Jul 07, 2024

Dana Ford Lincoln responded

Hi Hazman, we're delighted to hear you had a great experience with our service department at Dana Ford. We look forward to serving you again! Safe travels!

June 14, 2024

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Amazing dealership to come to for service. They take care of all your car problems with great communication. More

by Joe Thomas
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Dana Ford Lincoln responded

Joe, thanks for the fantastic feedback! We're glad to hear our team at Dana Ford always provides excellent service and communication. We appreciate your support!

April 30, 2024

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Very Friendly and willing to help with any concerns. They did what they said they'll do. More

by gfarina
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti, Douglas Hansen , John Lomando

Apr 30, 2024

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

March 12, 2024

Dealership Rating
Employee Rating

Very BAD Experience. This Dealership is considered my worst experience as they did not provide the proper paper works to their Insurance broker and I was assured that som More

by RPMECHANICALGRINC
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan

Mar 12, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear about this situation and would like the opportunity to look into it further for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

February 07, 2024

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Employee Rating

Here I am again. For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out More

by mdzierzawski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 07, 2024

Dana Ford Lincoln responded

I'm truly sorry to read about your ongoing frustrations. I would appreciate another opportunity to discuss this matter with you directly so that we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Feb 07, 2024

mdzierzawski responded

After almost a year of getting the runaround from you guys I will not be wasting my time calling yet another person. Are you seriously trying to get me to speak to every single employee there? How about one that can solve my problem. That would be great. If anyone at Dana actually cared about the situation at hand they would reach out and make things right instead of playing childish games. The weather will be warming up and the shows will be open. Can’t wait to tell more people about my purchase from Dana.

January 14, 2024

Dealership Rating
Employee Rating

The best dealer i’ve ever been to its better than premiere ford lincoln and excellent employees More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, John Daly, Jennifer Schroder, Keith Curran , Collin Romer , Amanda Anderson, John Lomando, Steve Riccardone

Jan 16, 2024

Dana Ford Lincoln responded

Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

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