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Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan

SERVICE MANAGER

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
379 Reviews
4.6

379 Reviews

Write a Review

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

379 Reviews of Hazem Radwan

January 13, 2025

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, John Daly, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace

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Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 04, 2025

Dealership Rating
Employee Rating

Dana ford was the best experience ive had with a dealership. Service was great, friendly and easy. More

by sacquafredda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Joseph Castera

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Jan 04, 2025

Dana Ford Lincoln responded

Hi Sacquafredda! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 03, 2025

Dealership Rating
Employee Rating

Excellent customer Service with no xx from service to sales. As far as service Collins and the service team are very commutative and address your needs for your vehicle with no masters and only suggest s More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Douglas Hansen, Keith Curran , Collin Romer

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Jan 03, 2025

Dana Ford Lincoln responded

We're delighted to hear that Collin and the Dana Ford team consistently provide you with excellent service. We always aim for transparency and ensuring your vehicle's safety is our top priority. Thanks for sharing your experience!

January 01, 2025

Dealership Rating
Employee Rating

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 23, 2024

Dealership Rating
Employee Rating

Customer service was poor. Failed to return calls multiple times over a one week period. More

by Mccormick04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John in the service department

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Dec 24, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 16, 2024

Dealership Rating
Employee Rating

Service is just a pleasant experience dealing with Collin. Quick efficient and done correctly all the time. More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Douglas Hansen, Collin Romer

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Dec 16, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collin consistently provides you with efficient and pleasant service at Dana Ford. Thanks for sharing your experience!

December 09, 2024

Dealership Rating
Employee Rating

Dana Lincoln is the most professional dealership I've ever been to, and I don't mind waiting there because it's comfortable and everyone is friendly. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta

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Dec 10, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Dana Ford made your visit comfortable and enjoyable. We appreciate the kind words and look forward to serving you again in the future!

November 25, 2024

Dealership Rating
Employee Rating

I couldn’t have had a better experience with all my Car Servicing needs than at Dana Ford. I was assisted by Joseph Thomas who sets an excellent standard of service from communication to execution in ord More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Collin Romer , Joseph Castera

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Nov 26, 2024

Dana Ford Lincoln responded

We're delighted to hear that Joseph provided you with excellent service at Dana Ford! It's great to know your car servicing needs were met so effectively. Thank you for sharing your experience, and we're here whenever you need us!

November 21, 2024

Dealership Rating
Employee Rating

Car was at the dealership for a month, job was not finished. Waiting for a call back for a month. More

by hi2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Lori Allotta

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Nov 25, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

Dealership Rating
Employee Rating

Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace

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Oct 21, 2024

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

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