Hassan Abusoud
Hassan Abusoud at Greenway Kia West

Hassan Abusoud

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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3.0
5 Reviews

Languages Spoken

Arabic Arabic

English English

3.0

5 Reviews

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5 Reviews of Hassan Abusoud

June 15, 2025

Dealership Rating
Employee Rating

I was very disappointed with the "deal". As I was promised certain things and they did not happen, so I was basically lied to. Scamming a senior citizen is not a very nice thing to do. I More

by quiltshiresladydeena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 24, 2025

Greenway Kia West responded

Thank you for taking the time to share your experience, and I'm truly sorry to hear that it did not meet your expectations. We take concerns like yours very seriously—especially when a customer feels misled. That is never the kind of experience we want to deliver, and we sincerely apologize if there was any miscommunication or unmet expectations. We’d appreciate the opportunity to speak with you directly to better understand what happened and see if there’s anything we can do to make things right. Please reach out to our management team at your earliest convenience. —Greenway Kia West Management Team

June 15, 2025

Dealership Rating
Employee Rating

I felt like I was being taken advantage on my return visit. I was asked to verify that the $$ wire was sent and the DL of my father who set that up for me. After all they tried to raise my monthly pay More

by erin50234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mac Cumbur

Jun 24, 2025

Greenway Kia West responded

Thank you for sharing your experience, Erin. We’re truly sorry to hear that you left feeling taken advantage of—that is never the experience we want any of our customers to have. We understand your concerns, and we take them seriously. Respect, transparency, and fairness are values we strive to uphold with every guest, and we regret that we fell short. Please consider reaching out to our management team so we can look into this further and make things right. Your feedback is important to us and helps us improve. —Greenway Kia West Management Team

May 15, 2025

Dealership Rating
Employee Rating

I love greenway Kia they work hard to get the deal I want and need. More

by luvvs2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2025

Greenway Kia West responded

We're grateful to have you as a Greenway Kia West customer. Thanks for the review!

April 19, 2025

Dealership Rating
Employee Rating

Good job well done thank you so much will be back thanks again jade ya More

by GREATDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience.

April 12, 2025

Dealership Rating
Employee Rating

Complete lies over the phone and in person. I hope they don't treat everyone like they did my wife and I as they offered a super low number for trade, and salesmen will try telling you to just More

by ihave999issues
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manny Gonzalez

Apr 12, 2025

Greenway Kia West responded

Hi Mr. Zumdahl, We’re sorry to hear you were disappointed with your recent experience at Greenway Kia West. Our goal is always to provide transparent communication and fair market values for both trade-ins and vehicle purchases. We understand your frustration, especially after driving a long distance, and we truly regret that we weren’t able to come to an agreement. That said, we’d like to clarify that the “up to $5,000” trade-in offer is always based on the actual physical condition, mileage, and market demand for the vehicle. As noted, your 2011 Mini Cooper Countryman has high mileage and, while well-maintained, was evaluated by our team using current market data. In regard to refinancing, our staff may have discussed it as an option some customers explore down the road, but we absolutely agree that approval is never guaranteed—it depends on individual credit profiles and the lenders themselves. We always aim to explain those variables clearly. While we respectfully disagree with several claims in your review, we appreciate your feedback and the opportunity to clarify. We're happy to revisit your trade-in evaluation or vehicle pricing with additional documentation if you'd like to continue the conversation. We wish you the best in your search and appreciate the chance to earn your business. — Greenway Kia West Management Team

Apr 12, 2025

ihave999issues responded

Again it's about the fact said 100% bait and switch about the trade and why would you say up to 5k more and then offer so much less then every other dealer that's looking at the same market as you to do the trade values???? Its a lie and zero wiggle room when I was told their would be to make a deal and if you read the review I don't believe my thoughts on a deal would have worked for both of us but it was clearly just a tactic to waste our time driving 2 hours away.

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