Harout G

my vehicle has been riddled with problems since i first leased it. it has been in multiple times for multiple days in a row for service, yet they never seem to fix it. although they tell me that they are w leased it. it has been in multiple times for multiple days in a row for service, yet they never seem to fix it. although they tell me that they are working with chevrolet tech to address the problems, i highly suspect that i'm being jerked around/ignored. i can't wait to be rid of this vehicle and this will likely be my last chevrolet purchase and definitely the last time i deal with this dealership. More

by JWSIMMS3RD Verified Customer Verified Customer

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It was a great experience the staff was extremely knowledgeable and professional and provided me with a great deal and worked hard for me. knowledgeable and professional and provided me with a great deal and worked hard for me. More

by JOHNCOSTANZO74 Verified Customer Verified Customer

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The Job is always well done, Everyone is very polite, The men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! Great Job always! More

by M.R.Napoleon Verified Customer Verified Customer

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Andy, was fantastic, his customer service skills are superb. Andy deserves a raíse and you should hire more People like Andy..... superb. Andy deserves a raíse and you should hire more People like Andy..... More

by TYRONEEASTER1102 Verified Customer Verified Customer

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Complaint Details On September 28, 2024 I purchased a vehicle from Axis Chevrolet at 685 Garfield St in Jersey City, NJ. I went there to purchase a 2023 Toyota Camry after seeing an ad on both CarGurus.c vehicle from Axis Chevrolet at 685 Garfield St in Jersey City, NJ. I went there to purchase a 2023 Toyota Camry after seeing an ad on both CarGurus.com and the Axis website for $23,998 After signing the paperwork of agreement to purchase the car the gentleman came back with a paper claiming about an “Axis Advantage” fees and taxes that price needs to be adjusted for the state of New Jersey because of tax purposes. I told the man, no that is not correct because the ad said $23,998. He assured that the price won’t change. So I signed. After doing the paperwork was done. The price was adjusted to $28,895. I went home with a bad taste in my mouth because something wasn’t right. I called the dealership on Monday September 30, 2024 and spoke with the man. I mentioned to him what was done was false advertisement. That the supposed Axis Advantage was not mentioned in either ad on CarGurus.com and their website. At the end of the conversation nothing was resolved and he asked to come in to have the adjusted paperwork. I drove two and a half hours to the business and nothing was done. He gave me the same spiel. I mentioned to him that I legally had a three day grace period to either return or readjust the contract and his response was “That only matters if the sales person goes to your home to make a sale.” Knowing the response was wrong, I didn’t argue and said to him, “Ok.” And walked away. I never received that ONE copy of the Axis Advantage adjustment in my purchased paperwork. The reason for this complaint on the business is there was false advertisement of the vehicle listed at $23,998 and then adjusted to $28,985. I traded my Chevy Equinox for $2000 and deposited $10,000. I received a finance of $21,000 and change making the total car at $33,000 and change ($12,000 deposit) I also got charged for tires and wheels for a used car. Harut was the majority on this sale and a girl helped them. More

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Everything was really great, including the confirmation of the appointment, dropping the car off, and picking it up. The best part was driving it home, because the car was fixed and running like new. of the appointment, dropping the car off, and picking it up. The best part was driving it home, because the car was fixed and running like new. More

by DRCHRISTOSCHRISTOLIAS Verified Customer Verified Customer

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They are thieves and uneducated I have like the car 2022 honda civic at their dealership I called the for availability spoke to Roslyn called her self a sales manger and I asked her is their any other 2022 honda civic at their dealership I called the for availability spoke to Roslyn called her self a sales manger and I asked her is their any other fees you guys charge beside car price she said $895 prossceing fee and plus tag and title fee then I confirm with her again next day since I was traveling from almost 300 miles away she said these are the only charges we charge So today I came to dealership test drive the car I said ok I will pay cash .A rude manger I should call it uneducated manger brings me a paper and telling me my total out of door price will be $27495 oh there is reconditioned fees of $6000 we charge I said I spoke to Roslyn and that rude manger SCOTT told me if you want to buy the car it’s this price 27495 if not you can get the F out of the building they are uneducated and thieves , I called back to talk to Roslyn she said I am one hour away from there they should charge you what they are charging you I don’t know any thing and hung up I Will give my money to homeless before I give to them shame on you guys More

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